I see it on here and elsewhere online all the time people jumping in immediately with rude or unkind responses like they are just waiting for the opportunity to say something mean. I used to quite enjoy chatting online, you might talk to people through message boards that you wouldn’t always agree with but people were basically civil and discussion could be had. Now more often than it people can’t wait to get there claws out and seem to take pleasure in being cruel and mean spirited.