I had a small shopping list so called at my local Tesco express on the way home from work.
I popped the items in a basket and headed to the self service checkout. After scanning one of the items I remembered my DH had massaged to say he had already picked up this particular item at lunch time.
I politely asked a passing staff member if they could please remove the item. There was a queue behind me and people at the other tills.
He proceeded to look me up and down and said quite smugly 'What's the problem? Do you not have enough money?' This was loud enough to be heard.
I said 'No. I just don't need it'. I could feel myself going red. 'Suuuurrre' he said whilst removing the item.
I proceeded to pay hurry out of the shop. I was mortified. The item was not expensive. I could have bought it but it was a fresh item and would have been wasted, hence my reason for asking for it to be removed.
AIBU that this was so rude and lacking any sort of customer service?!