On Saturday I bought £217 worth of stuff from Dunelm. I paid £40 using a gift card given to me as a Christmas present. The rest I paid by card.
Today I returned £97 worth of things. They insisted that £40 had to go back on the gift card.
I wasn’t made aware of this or I would have carried out separate transactions. I didn’t sign anything and it didn’t mention this on the back of the receipt where it said refunds would be no problem within the set time period.
AIBU that this is unfair practice?