So I booked premier inn as usual to spend time with family. Saw the semi flex option and thought that might be a good idea in case I need to move dates or cancel. You do have to contact three days before or you can move the dates.
Wake up yesterday still feeling rough with end of term itus and do a covid test. Strong positive in under a minute. Do another test and again positive. Great Christmas with my family is gone. I phoned Premier Inn to talk about moving the dates. Apparently booking any other week next year will cost double what I have paid for Christmas week this year and I would have to pay it now. I stopped the call and now the app won't let me change dates so that it hundreds of pounds down the drain.
So folks don't book Premier Inn, don't use semi flex as it does nothing and you pay extra for that and don't get ill with Covid the day before you are due to book in. Oh and don't even try to make contact with them because they have staffing issues due to illness!!!!!!