My DC joined swimming lessons early last year in a group setting. They didn’t make alot of progress as it was 5 in a group and need dedicated focus.
I moved DC to 1:1 lessons which are double the price after commenting to the lead instructor that DC was not making progress- literally not moving.
In a term of 8 lessons (missed one due to illness) DC has had 5 different teachers as the head instructor said DC’s main teacher was ill with an infection.
I complained at least 4 times and was told DC was being taught the same thing which I rejected as different things were being taught with each new teacher. I mentioned with the cost of the lessons this is unfair and because of them initially struggling they need structure and consistency.
Last week DC was ill, this week is the last lesson of the term the teach again is different (it was the first teach in the group session he struggled with). They did a couple lengths for just under 15mins (lessons are 30mins). Then DC joined the GROUP class and did a couple of races. DC’s instructor was helping other kids whilst my DC was swimming by themselves.
AIBU to be furious?! The kids in the group session pay less that half of what I pay and today the session was 2 instructors to 5 kids. I know is Christmas and end of term but I am not paying this much to mess around in the water.