Since the spring, I've being paying a local guy with his own gardening business £60 a month for 2 hours maintenance. Apart from checking he was a legitimate business, I didn't ask for any gardening credentials - I was just pleased to find someone with availability after phoning a few others. He's pleasant, reliable and has mostly done a good job, but there have been some issues - seedlings pulled up (mistaken for weeds - I blamed myself for not warning him I'd planted them), an ornamental plant that mysteriously died (I suspect some weedkiller he used on the patio may have been misdirected) and some crab apple trees hard pruned in winter when the RHS says they should only be light pruned in early spring (he said not to worry as he'd done it before and it had been fine). Are these sorts of things par for the course, or should I be looking for someone new? If I get someone new should I be asking them whether they have a particular credential?