Royal Mail in my area has been pretty bad ever since Covid. The past two months have been truly awful. We live in the centre of a large town, not somewhere rural. Pre-Covid we had one delivery per day, Mon-Sat.
I've got a number of medical conditions, I rely on mail-order deliveries. My medication is sent by post. My latest batch is very late, but that's not the reason for this post.
I have pet tarantulas. I order their food (crickets) mail order and used to receive them the next day. Cold weather isn't a problem, they go dormant and can last for a long time.
First batch - email from Royal Mail with tracking, out for delivery 'today'. Second email, good news, your item was left in a safe place'. Erm, I'm home all day, Ring video camera, no deliveries. RM had taken a photo of where they'd left the parcel - it wasn't my house.
Got in touch with the company to explain, who kindly sent me a replacement batch. We checked that my address was correct on their system. They were sent 1st class recorded delivery. Took 6 days before I got the 'your item is due for delivery today' email from RM.
I looked at the tracking info and got nervous. They were being dispatched from a different delivery office to my local one. Early afternoon I get the second email, 'good news, we've delivered your item'. Erm, well perhaps you have, but not to me. Waited for the proof of delivery photo to show up - it's the same house as the first time, which definitely isn't mine.
I decided to dig a little further. My home address has a 'twin' in the town covered by the other delivery office. I think my tarantulas' dinners have been going to the right house number/street, but in the completely wrong town.
So, if you've recently received two batches of insects in the post, I'm very sorry. If you've got anything else that should have been delivered to me, please get in touch via PM and I'll arrange a collection. I've not seen a postie since November and have nothing for you, but if anything did arrive I'd be happy to forward it on.
My medication has been due to be delivered "today' for the past 4 days, excluding strike days. AIBU to be beyond frustrated with Royal Mail right now?!