I've had similar at A&E in the last 2 days. Poor service. Not fit for purpose. So I agree. You have my sympathy.
I disagree with pp @itwas : "4 hours is not a long wait for a&e unfortunately. how long were you expecting to wait? "
4 hours is a long time. Too long to wait.
I am a type one diabetic, and I've been very sick since Friday morning, not being able to keep anything down. On Sunday, I went to A&E and was seen by Ops/triage nurse. 1 receptionist. 1 triage. But then told it would be 6 to 8 hours to be seen by a doctor and I needed a doctors permission to be given any nausea medication or IV fluids because I was so dehydrated. I asked for my ketones to be taken but they said they didn't have an available machine. I asked to be prioritised and see a doctor but they says none was available for at least 6 hours.
So I left. Poorly.
Next day, Phoned my Gp, he said I should have been prioritised and sent me back. I had to fight, for 3 hours to even be seen triaged, which I wasn't. They said they lost me in the system. Eventually 3 people failed to get a Canula in me. They did. I was finally tested for ketones in DKA. I was given 2 bags of fluids and 2 anti sickness in a 12 hour period.
Unlike other posters complaining that a pp should've taken medication with her. I couldn't. I can't get this medication from anywhere else. My GP can't give it. I tried phoning 111. I was on hold for an hour and got cut off. I tried a Livi appointment on the Sunday. I was offered Wednesday. An IV drip can't be given by GP. Only by A&E so I did need to be there.
The system was so sad to see. I was sat with other patients four of us waiting to have a cannula taken out at the end of the day. Took over three hours for staff to do that basic thing to get rid of these 4 patients. staff over run. No sense of urgency, very slow. Everything takes an age. It's so sad to see. it's just not fit for purpose.