Hoping someone on here may have some wise advice for me.
A very small business I did freelance work with for over three years ceased trading in the summer. The owner hinted at cash flow issues but then just stopped contacting me despite me sending emails, WhatsApps etc asking her to confirm if I should continue working. When I didn't hear from her after a full working week I emailed to let her know I wouldn't be doing anything further until she contacted me and sent my final invoice, which totalled roughly £1,100.
I heard absolutely nothing from her, even though the company was still taking money from customers (subscription- based online retail) and so after numerous final demand emails had gone unanswered I issued a demand for payment using the government money claim system which cost me £80.
Literally 5 mins after I submitted the claim, she paid me £700 - no email, nothing explaining anything. I updated the claim to incorporate the payment and they noted she still owed £400.
As she didn't contact them regarding my claim, a CCJ was then issued to her business address in September (this is the only address I have.) And I have heard
absolutely nothing since.
I have tried so many times to find advice on what to do next, but it all seems bafflingly complex to me - I even tried contacting her again via email today to give her one more chance to pay as she seems to have set up another business but I just received excuses and lies (she says she is not personally responsible for the debt and that the business was wound up in July which is not what Companies House says - and she is/was the sole director.)
It seems like I can either go through the courts and issue a summons which would have to be hand delivered (not possible as I don't know where she is!) or I have to pay a debt collection agency to act on my behalf. I know £400 doesn't sound like a lot but it's mainly the principle of it and the fact that she has behaved like a coward and treated me appallingly, when I have been extremely loyal to her - even when some of her business practices were questionable!!
AIBU to even try and get this money back? (And apologies for the long post!)