Should I pay my cleaner in full?

[Eurydice84]

My cleaner didn't show up twice last month, and I then cancelled the service. Bad karma - I then really struggled to find someone in this area (we live in a small village). She bargained hard to come back and offered a discount (£80 for 5 hours, using my products).

Today she was supposed to come back with her husband. I decided to work from home to check what they were doing. The husband showed up with a friend, the lady didn't come at all. Maybe she's sick but I would have liked to know! The two guys stayed only for 1.5 hours, so 3 hours in total, 2 less than agreed. The bathroom upstairs still looks dirty.

Am I right in arguing I should pay for less time? Really torn as this cleaner situation is making me stressed and I would like to find an alternative, but no one else is available in this area!

It’s not a sexist issue. She sent her husband and another randomer. Op had employed the lady as her cleaner not the husband. I can’t send my partner in to work to do my job or vice versa. No communication or heads up and they haven’t done an up to standard job

Op I wouldn’t have even let them in! I’d defo cancel now tho. I’d pay what you think they earned and end it

Actually. When you contract with a self-employed person to do a job and they cannot do it, they can legally subcontract that job to another person. In fact they are expected to do so rather than default and provide you with no service.

The OP did not employ a specific person. There is no employment contract between them. The cleaner is not an employee of the OP. The OP has a services contract with the cleaner, so it’s different.

It is a sexism issue if you’re going to object to the services being carried out by a man because he is not a woman.

So is your comment as we were talking about women and men cleaners.

See if you can get someone in every week.

Part of your problem may be the two week interval. It only makes sense to a cleaner to do a two week interval if there's someone else on her books for the intervening week.

We started with our cleaner once a month until.she had a space free up. We are now up to x3 per month but have been waiting 6 months for that!