I've been with the same GP surgery for over 30 years. Obvs over that time all the GPs and other staff have met me at least once and mostly several times. During that 30 yrs I have not changed my name and for the last 25 years have not changed my address.
I phoned reception last week to request a repeat prescription of a preventative drug I take to avoid stomach ulcers whilst I take OTC painkillers. The receptionist said she will not authorise any more repeats until I prove my identity. I laughed out loud, and told her, I've been with the surgery for 30 years. Nevertheless she insisted. She said I must post or bring my passport or driving licence, but I have neither. In that case, she said, I must come in person and present myself to a receptionist. I asked how that "proved" my identity and she swerved the question and just repeated that they intend to withhold all my repeat prescriptions until I have come in to the surgery. My scripts include Ventolin for asthma.
AIBU for refusing to go along with this utter stupidity of having to "prove" (which I cannot do anyway) who I am after 30 years?