Kind of light hearted kind of serious but I was visiting a relative in a nursing home today, I go a lot, and there is a really mean lady that sits in the communal area with her friend just being really unpleasant passing rude comments on everyone’s appearance and visitors ect. I am totally aware I don’t know her medical history, although she is seemingly of sound mind from what I have seen, the staff often mention how unpleasant she is, which although unprofessional in a way is understandable too given she is mean to them too. My question is really, is it completely unreasonable to answer her back when her rudeness is directed at me, or is this something that should be ignored given she is a resident of the home and perhaps does have mental issues that I’m unaware of. Basically she comments on peoples clothes, on the fact nobody should be allowed visitors(I have never seen her with one so I guess that might be some of the issue with her) And also is racist and insults some of the disabled residents. Today she said nobody disabled should be allowed to leave their room and she does not want to be looking at them. I guess on one hand it is a nursing home and you have to be tolerant but she also seems to be a bit of a brat😂