To think I'm not being treated fairly re my tips?

[Tipwoes]

I work in hospitally.

The restaurant shares all tips equally with all staff prorartar to the hours they've worked.

I'm fairly new and quite inassertive.

We have tip pouches where the cash tips are distributed by management.

For the last 3 weeks my tips have been less than someone else's who's worked the same hours as me.

I'm really not sure why, and I'm not going to make a fuss but AIBU to think that more care should be taken to insure fairness.

To be fully open, I do this work bc I enjoy it, not for the money. I also have a salary from another job. It's just the tips are a nice perk abd they should be equal.

Yes they should be equal but if you are not prepared to raise the issue then I don't know what you want us to say.

Just say to whoever dishes them out 'how come Jane has more than me, we've worked the same hours?'

I'm really not sure why, and I'm not going to make a fuss but AIBU to think that more care should be taken to insure fairness.

YANBU to notice & question this.
YABU to expect fair treatment but not be prepared to manage that expectation yourself.

Pointing out a discrepancy is NOT "making a fuss".
Pull the manager aside, tell her you have noticed that your tips came out less than a colleague who worked the same hours, & ask her how it is worked out, & can she ensure you are treated fairly.

Advocating for yourself is part of working life. Don't be shy of it!
www.amazon.co.uk/Woman-Your-Own-Right-Communication/dp/0715654543

If they are split equally, then you need to bring it up. Perhaps its a genuine error.

However I have never understood this splitting tips between all serving staff.

When I tip, I tip the person serving us based on the service they provided. I don't leave £10 for example, for only £3 of it to go to the person who served me and did a fab job and £7 to go to people I had no contact with whatsoever during my meal!

You need to be assertive and raise it. You might not enjoy that but it’s life, and you need to become able to calmly assert yourself.

I also agree with a pp that splitting tips equally does go against the spirit of the whole thing, which is to reward the actual person who gave you good service

Ask why. You can be polite about it.

Gosh it would be lovely to have the tips myself!

Last night I earned 75£ in cash and about 40£ in card tips in a 4 hour shift.

My tip wallet had £6 in it, other member of staff had £11

Think the split is 12 ways. There's 3 front of house staff that engage directly with customers.

When I tip, I tip the person serving us based on the service they provided. I don't leave £10 for example, for only £3 of it to go to the person who served me and did a fab job and £7 to go to people I had no contact with whatsoever during my meal

Some restaurants will split tips between front of house staff and also those behind the scenes - kitchen staff, bar staff etc who wouldn't otherwise get tipped. Seems fair enough to me - after all, other staff have contributed to you getting a decent experience, but you just didn't see them doing it

@Tipwoes £75 cash + £40 card = £115 / 12 = £9.58 so you didn’t even get 1/12th of the tips you earned? That is ridiculous.

If, as I hope, your card tips come back via a Tronk system then £75/12 = £6.25. But that is only your cash tips, what about the other 2 servers cash tips why were they not shared with you.

11 x 12 + 6 = £138.

I can see the logic dividing tips by 12, but you should have got an equal share.

I think it’s reasonable to ask how the card tips are split I.e. will you get a payment later and then ask why you got £6 compared to £11. Do it as a question, help me understand, rather than it’s not fair.

Me too. People always say the chef etc deserve the tip too, but they don't, because they are paid much more than the waiting staff, and they don't have the face to face contact with the unwashed public unless they choose to.

Cash tips should not be shared, if you get one, you should be able to keep it. Card tips should be shared equally between the front of house staff.

I agree with splitting tips fairly as front of house staff never get the opportunity to get tips, yet can drastically change the customer experience. I also agree that you should have the same as everyone else. Speak to your manager about it

Chefs, especially those who are not the head chef, are often paid the same as the waiting staff. If they didn't prepare the food and the bar staff didn't do the drinks and the kitchen porter didn't wash the dishes etc etc there would be nothing for the waiting staff to do. It's a massive joint effort in a restaurant please don't undermine the importance of the unseen staff

Chefs, especially those who are not the head chef, are often paid the same as the waiting staff. If they didn't prepare the food and the bar staff didn't do the drinks and the kitchen porter didn't wash the dishes etc etc there would be nothing for the waiting staff to do. It's a massive joint effort in a restaurant please don't undermine the importance of the unseen staff

This. It's all very well saying that you got good service from a member of the waiting staff, but they couldn't give that good service if all the staff behind the scenes weren't also doing a good job.

Still don’t agree they should be split. It’s tipping the service. The service your server provided. Not the service the people on the next table are getting, or the person preparing the food or washing dishes.
it’s not to top up someone’s wages, it’s a little extra for getting good service. Nothing to do with the food or how clean the cutlery is. It’s for the service you get at your table.

why would I want to pay the price stated on the menu for a meal and think I’d better add a bit extra for the chef to cook it? That’s their job.
Or tip someone front of house who showed me to my seat? That’s their job.

just like a server doesn’t expect tips, but if they do a good job and look after the customer well a lot of people like to reward that.

op didn’t even get an equal share of her own tips! So she’s out there doing a great job and getting great tips and by the sounds of what was actually shared no one else is actually generating much at all!

I work a second job as a waitress, the customers love love the food and the chef should def get part of the tip imo. They aren't always paid well

It might be because you are new. I know a restaurant manager and the tips are divided equally after a certain length of time. Unless you politely ask how the system works you aren’t going to find out.

OP why on earth would you not make a fuss about this ? You don't have to be rude or aggressive. But if you imagine yourself in a situation where YOU were getting more than a co-worker would you not feel it be unfair ? Of course you must ask what's going on.

I'm not a fuss making type I guess.

Other member of staff with differing tips has been there same amount of time as me.

FWIW other member of staff had overheard chat from other about my not needing to work. Sort of they wouldn't be working here of I didn't have to. But genuinely I really enjoy it - it's like a hobby to me with a little amount of remuneration from it.

Soi think it's be awkward to have the conversation about unequal tips as they know I don't really need them. They're still nice though.

And this is why i don't tip, if i want to tip i want it to go to the person who served me, not everyone else.

Makes sense

I'm really not sure why, and I'm not going to make a fuss

No need to make a fuss.

Entirely reasonable to ask for an explanation. Keep it light and breezy, not as a complaint.

Only your management can possibly know. The opinion of strangers on an internet forum is pretty irrelevant.

Asking a question isn’t ‘making a fuss’.

Not sure what you want from the thread…?

I do tip and always ask how the tips will be distributed.

In the current arrangements, I absolutely expect the tips to be shared across the whole team.

My preferred solution is for the price charged by the restaurant to represent the final price and for the staff to be paid decent wages, and not be dependent on the whim of customers for their wages.

I was not impressed in one lovely restaurant where our waitress volunteered the information that if we included a tip in our payment, it would be shared but if we tipped in cash she could keep it all. It hadn't been the best service experience so I added the tip on the card to not disadvantage the whole team.

I think you should keep a tenner from the cash tips. Bastards.