I've just returned from collecting a prescription from the pharmacy and am wondering if I'm right to be concerned about their way of doing things. It is a very small pharmacy so the 5 customers were all about 1 to 3 metres away from me. First off you're asked for name and date of birth. When they give you the prescription you're then asked for your address. Then you're asked if you are exempt from the prescription charge. I took the prescription exemption paper work with me and she read it and said it out loud for all to hear. Do all pharmacies do this? Am I being unreasonable....it's fine people probably don't care? Am I not being unreasonable...this is not ok and they should change the way they do things?
Am I being unreasonable?AIBU
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Changingmynameyetagain · 15/10/2022 12:23
Pretty standard in every pharmacy I’ve ever worked in.
You might have 25 patients with the same name or 2 or 3 patients in the same house with the same name so the only way to differentiate is to ask the DOB.
They also have to ask your exemption, how else would they know without asking you?
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