Twice so far this year NHS111 have told me that my dd needs paramedics to attend for severe chest and abdominal pain and that they are on their way.
Both times the ambulance service called me later and said they would not be attending that night as too busy.
I am posting this because I want people to know that there is no functional ambulance service any more.
If you need an ambulance try to take your loved one to hospital yourself instead. This could save their life.
Obviously when you get to hospital good luck with that but at least you are not waiting for an ambulance that will never come.
AIBU?
There is no ambulance service anymore
Snog · 24/09/2022 08:00
EmptyHouse0822 · 24/09/2022 08:41
I once rang 111 at about 4pm about my 3 year old who had been vomiting since the previous evening and he wasn’t even keeping down water. He wasn’t passing urine either and was very lethargic.
I didn’t want to take him to A&E unnecessarily as it wasn’t an emergency so I called 111. The lady who answered the phone said because of his age and symptoms she would refer his details to the doctor who would call me back within the hour.
So I waited, and waited and waited….
Meanwhile my son was still being sick.
After over 2 hours of waiting (despite me having rang 111 back to chase up the doctor’s phone call) I took him to A&E because I felt I had no other choice. It was about 7pm by this point and when he was triaged I was told there would be a 7 hour wait until he would be seen by a doctor.
In triage his sugars were low (2.2) and so they gave me some dioralyte and told me to give him 10mls every 10 minutes which thankfully he was able to tolerate. He was called back into the triage room just over two hours later and because his sugars had risen a little the nurse said that if he were her child then she’d just take him home rather than sit waiting to see a doctor for another 5 hours. So that’s what I did.
The 111 doctor did eventually call….at 2.30am in the morning, so 10.5 hours after I had initially phoned.
When I had been in A&E the place was absolutely crammed with what seemed to be children who were generally ok (running around, playing, chatting away to their parents etc) and I imagine a lot of them were there for the same reason I was : because GPs just aren’t available to advise on minor illnesses.
The whole system is a mess.
CharlotteRose90 · 24/09/2022 08:35
it depends on your priority. So far this year I’ve had an ambulance called out 4 times and each time I’ve waited less then 2 hours. All for different things. Please don’t try and scare people with False information.
Snog · 24/09/2022 08:27
@pickledeggnog
"Yabu
Why not take your child to hospital yourself, unless life threatening why would you even accept an ambulance. It's people like you who make those who genuinely need them wait"
I was advised by a doctor on NHS 111 that paramedics were being despatched. This only happens after you have answered a lot of questions about the symptoms and condition of the patient. If that doctor had advised that I take my child straight to hospital that is what I would have done. It's not what they advised. My dd had severe chest and abdominal pain. Why would you say that my dd did not need an ambulance when a doctor advised that she did?
FruitPastilleNut · 24/09/2022 08:49
also should be looking at why the ambulances are taking taking long at patients houses
When I called an ambulance for my dad about 3 years ago (which took several hours), once the immediate tending to was done, there was a void of about 30 minutes before they left for hospital. During this time one paramedic chatted to my dad whilst the other filled in a huge swathe of paper forms about the call out.
Yes, I know records need to be kept but it seemed absolutely bonkers to me.
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