AIBU?
DD's working conditions
A580Hojas · 18/09/2022 21:06
DD works in pub that serves food. I'm not going to call it a gastro pub as it's nothing super fancy, but they serve food all day and every evening.
She is a waitress. Her shifts are usually 4pm to 10pm, 5pm to 11pm - something like that.
Very rarely does she get a break to eat dinner and even more rarely is she given a proper main course from the menu (which as I say is nothing fancy, it's a pasta, burritos, £10 main course sort of pub). Or even anything from the kitchen.
The last 2 nights she's been given nothing to eat and no break.
This is wrong, right?
Am I being unreasonable?
AIBUYou have one vote. All votes are anonymous.
Maverickess · 18/09/2022 21:37
Part of working in hospitality is that you don't get your breaks at the busiest time, ie dinner time, even if you work a shift longer than 6 hours, because you're needed to serve the customers.
I doubt very much if anyone would be happy with longer waiting times when they went out for a meal because the staff were on their break because it's dinner time.
And if they provide food, and what they provide is up to them, they don't have to provide anything at all if they don't want to or can offer only certain items for staff food if they choose to, which is usually the cheapest option available and not to choose anything from the main menu.
You either eat before you go, on the fly or when you finish if you work dinner service shifts. I quite often bring my staff dinner home with me, because I don't have time to eat it on shift.
That's the service that is demanded and that places need to deliver if they're going to have customers.
BirmaBrite · 18/09/2022 21:38
Isn't Hospitality one of the sectors that are struggling with recruitment ? like care agencies are struggling to recruit ? People function better with a little break, they like to be able to have a drink and a bite to eat if possible too. Be nice to them and they will often do a bit more, go that extra mile, treat them like shit and they won't and will leave, it isn't rocket science.
Charcy · 18/09/2022 21:43
BirmaBrite · 18/09/2022 21:38
Isn't Hospitality one of the sectors that are struggling with recruitment ? like care agencies are struggling to recruit ? People function better with a little break, they like to be able to have a drink and a bite to eat if possible too. Be nice to them and they will often do a bit more, go that extra mile, treat them like shit and they won't and will leave, it isn't rocket science.
Hospitality is struggling to recruit for a multitude of reasons. Not offering free food during peak service times, isn't one of them.
BirmaBrite · 18/09/2022 22:10
@Charcy Hospitality is struggling to recruit for a multitude of reasons
Ok , what do you think are the multitude of reasons that Hospitality is struggling to recruit ?
I used to work split shifts in hospitality many moons ago, officially I wasn't entitled to breaks or food, not a legal requirement and all that, but we had a manager who recognised that it is an industry that has always struggled with recruitment and retention, they treated us well and we reciprocated. A little goes a long way.
Charcy · 18/09/2022 22:15
BirmaBrite · 18/09/2022 22:10
@Charcy Hospitality is struggling to recruit for a multitude of reasons
Ok , what do you think are the multitude of reasons that Hospitality is struggling to recruit ?
I used to work split shifts in hospitality many moons ago, officially I wasn't entitled to breaks or food, not a legal requirement and all that, but we had a manager who recognised that it is an industry that has always struggled with recruitment and retention, they treated us well and we reciprocated. A little goes a long way.
Poor pay
Unsociable hours
Rude customers
Crap managers
Unreliable work schedules
Lack of teamwork
The list could go on. As I said in a PP, there are absolutely occasions where some free food goes a long way.
During a 6 hour dinner service shift, is not one of those.
StClare101 · 18/09/2022 22:16
arethereanyleftatall · 18/09/2022 21:12
I wouldn't have thought they have to supply food. Obvo most jobs don't include food, in fact I don't think any jobs other than a restaurant would, so I don't imagine they 'have' to.
Of course they don’t have to 🙄
To comment on this thread you need to create a Mumsnet account.