Motorcycle damage

[Sparklybutold]

DH passed motorcycle CBT but unfortunately had an accident damaging the bike (DH OK other than some bruises)

Bill just sent at roughly 450. I understand we have to pay but wondering if there is anything we need to consider before doing so?

Damage includes replacing panels which were scratched and they're saying need replacing (DH asking for clarification on this). I'm also curious as to the legal side of not offering additional pay prior riding to cover this. I ased him whether they offered this and they said no. Should they have?

He had an accident at the test centre?

Surely they have insurance for this?

Probably a common occurrence at a test centre, where people learn to ride..

Does the trainer's insurance not cover this? Sounds mad to me that if you're teaching someone to ride scrapes and scuffs is par for the course.

He dropped the CBT centre's bike?

There will be a contract he had to sign on arrival - it always states damage is at your own risk and you'll be liable for it. What does it state?

They may not have an excess waiver he could have paid for - sometimes the waivers are not cost effective for the customer like with a hire car.

For example - one near me:

SUREPASS VEHICLES

Students using Surepass vehicles are responsible for the vehicle they are using on the day. In cases of damage caused due to reckless behaviour, neglect or miss-use. The student will then be invoiced for any costs and payment must be forthcoming within 7 days.

The vehicle keys are the responsibility of the student using the vehicle. Any key that is lost or damaged by the student will result in the student being invoiced for a completely new lock set for the vehicle.

Surepass will endeavour to match students with suitable vehicles for all motorcycle courses but in the event that Surepass is unable to do so, for reasons beyond their control, a substitute vehicle will be made available.

Surepass vehicles are all thoroughly maintained and serviced. However, in the event of a mechanical breakdown Surepass will endeavour to provide a substitute vehicle. Surepass is not responsible for any mechanical breakdown of its vehicles.

Students are NOT permitted to sit on, touch or ride any Surepass vehicle without the direct permission of a Surepass Instructor. Students are only permitted to use a Surepass vehicle in the presence of an Instructor. Students sitting on, touching or riding a vehicle without the Instructor being present are using the vehicle without Surepass permission. In this instance, all training will be terminated immediately. No refund is offered.

This will be the same for learning to drive a car - it won't all be sucked up by the instructors (who are usually self employed as opposed to employees of the company).