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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for a credit or refund for this session?

27 replies

LittleMousewithcloggson · 12/09/2022 07:53

Posting on behalf of a colleague.

Background so I don’t drip feed - Like most families we are struggling with the cost of living. We sat down with my DD and DS and explained the situation and made decisions as a family. We have continued with the DCs hobbies (gymnastics and football and cricket) and have saved the money by losing subscriptions such as Amazon and Disney plus and by having 2 “cupboard” dinners a week, usually beans on toast or soup or a lentil casserole, whatever we already have in the cupboard.

Problem - DD returns to gymnastics tonight from 5 until 7pm. Payment should have been made already. We received an email yesterday reminding us about payment before the course if we hadn’t paid already, welcoming us back and saying that there will be no session next Monday for the queens funeral. I haven’t paid yet as I had agreed I would pay before the session for the term (had to borrow some money off my parents) so I messaged to ask if there was a reduction in price due to no lesson next week or a credit for next term. I have just received a quite rude short reply saying it was a day of national morning and they were surprised I had asked and I was the only one. They said I could have a credit if “after due thought and reconsideration you felt it appropriate” but said I was the only one who had even thought of asking. I feel really bad but every penny counts for us and I have heard the venue is still open so it’s the coach’s personal choice not to carry on. I completely support closing during the queens actual funeral but don’t know if it’s necessary for the whole day.

money is so tight. Am I being unreasonable to want a discount or credit? The Coaches will get paid still but the parents lose out

OP posts:
Mosso · 12/09/2022 18:40

I would say I may be the first but I won't be the last. A credit will be fine thanks.

dancinfeet · 12/09/2022 19:05

the gym club need to credit the cancelled session. I am cancelling all dance classes next monday and parents who have already paid for the half term in advance will receive a credit for that session onto the november fees. I can’t really afford the lost fees, but I will perhaps put an extra session in later in the school year for students who are having next mon cancelled. It’s just one of those things,I’m not surprised that you are annoyed.

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