We have just had a new fridge so arranged for the council to collect the old one and paid £10. Their email clearly stated that in order for them to collect it, the fridge needed to be visible on the drive. We have a skip on the drive which was in front of the fridge, so I told DH to move the fridge from behind the skip so that it was visible for the council. I went off to work and expected DH to move the fridge as he was WFH that day.
I got home from work only to see that DH had not moved the fridge and as a result, it had not been collected. I had an email from the council stating that they were unable to collect the fridge as it was not visible and we would have to pay another £10 if we want them to come back. Attached to the email was also a picture of our drive showing that there was "no fridge" on our drive. I was annoyed as the fridge has been on our drive for quite a few weeks and frankly I'm sick of looking at it. I asked DH why he had not moved the fridge and he seems to think that whoever came to collect it should have knocked on the door if they couldn't see it and now wants to raise a complaint with the council. I told him that their email clearly said we need to put the fridge in a visible place and if he had simply followed the instructions, they would have collected it. He is having none of it and is refusing to pay another £10.
Who is being unreasonable?