Hairdresser won’t return my messages

[NowWhatUsernameShallIHave]

Long story short

Hairdresser let’s call her Kelly runs a hairdresser with her partner
She works one day a week as a mobile hairdresser
she has cut my hair for 8 years +

I’ve have various chronic illnesses that she’s very much aware of

At my last appointment we did not make the next appointments as she did not have her diary

A month later she text me some dates. I replied a month later as when she messaged me I was abroad due to a death in the family and then when I returned I had to go in to hospital for a procedure and subsequently developed an infection.

i sent her two messages asking about dates which she’s has ignored. I tried calling her to explain and she didn’t pick up.

I have now sent her message explaining why I didn’t reply but that it does not warrant her reaction.

I am of course free to find another hairdresser but as she had cut my hair for a long time and also I have difficult hair I thought I would message her.

Have I been unreasonable?

Unreasonable or not, I think you have to accept she no longer wants your custom.

None of us can tell you whether you have done or said something that's upset her.

I'm afraid you'll just have to find a new hairdresser. Try not to take it personally. It's probably nothing to do with you, and if it is, it's done.

It sounds like she's too busy and no longer wants to do your hair. Its a shame after so long but I don't think there's much more you can do.

Could you phone her?

I agree with PP and that she no longer wants your business. Your reasons are valid but I’d be quite fed up of having to keep messaging to arrange an appointment and not receive a reply for several weeks.
You are under no obligation to reply promptly and she is under no obligation to arrange another appointment with you.

You’ve not really done anything maybe you’ve become a high effort costumer with loads of messages etc. do you have a dry cut or don’t book appointments every 6 weeks? May be she can charge others more? But it’s not your fault I wouldn’t worry about it if I were you x

So the messages go something along the lines of “here are a few dates, blah blah blah” and you replied 1 month later presumably choosing one? Those dates were probably long gone and it annoyed her. I wouldn’t say either of you are being unreasonable, it is only a business relationship after all.

Or just had you had personal matters to attend to for a month and didn't respond so could she?

I have now sent her message explaining why I didn’t reply but that it does not warrant her reaction.

You don't know that she's reacting, she may be busy, have personal issues, be in hospital, you know, just like you were. You've got the hump with her for doing exactly what you did.

I have tried to call her and she has not picked up

How long had you given her to reply?

Given she took a month to send you some dates, you took a month to reply (albeit due to personal circumstances) and she hasn't rushed to respond to you I would guess that she probably doesn't see you as one of her most important clients.

It's a shame but it's also business and maybe she has clients who are more profitable and/or reliable?

YANBU for being annoyed but YABU for sending a shirty message.

Maybe something has also gone on in her life and she is currently not taking any bookings? That can happen.

I work from home, I make bespoke costumes. Due to personal circumstances I have not worked for sometime. But last week I sold one of my ready to wears and needed courier to do a pick up. My usual time passed and I was still waiting for the driver. I have his personal number so I asked him was I on his scheduled list? Poor guy was a little baffled and told me he had been off work recovering from an operation. Whilst we were having a nice catch up chat the stand in driver knocked at the door.

So the point I’m making is it could be the hairdresser can’t cut your hair not that she doesn’t want to.

You replied a MONTH later, I imagined she's filled her client list now. Fortunately she's not the only hairdresser in the world .

You took a month to respond to her, you need to allow her at least a month before complaining.

This!!

You sound hard work. She does not want your custom. Move on and find a new hairdresser.

I wouldn't want you as a client either. Takes less than a minute to send a reply saying. I've been in hospital will be in touch soon. Or, I'm on holiday, will contact you once back. She probably feels you to be unreliable and disrespectful of her time.