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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for to most ridiculous complaint YOU’VE ever made

23 replies

LydiaBennetsUglyBonnet · 01/09/2022 14:36

I’ve just been to a spa day at a place where people have day passes for the pool, which is in a Victorian Spa. It was pegged as an ‘extremely relaxing space’ and a man who is likely a day pass user spent the whole hour long session doing lengths in a butterfly stroke and splashing like a madman. Not very relaxing - I was on a lounger by the pool edge (they were allocated loungers so couldn’t move) so got splashed, and my book got splashed too, every 3 minutes or so!

I mentioned on the way out, when asked if I enjoyed myself today, that it’s not very relaxing experience when you have Splashy McSpalsherson thumping about in the ‘relaxing space’ like a demented fish (or words to that effect). They just kind of said “Oh dear” and then sent me on my way.

Anyway told my DH about it and he said “So you complained about a pool being used for its intended purpose?” 😂 when he puts it like that I suppose he has a point (though I ALWAYS hate splashy men, and it is always blokes) - anyone else willing to ‘fess to their most ridiculous complaint t yet?

OP posts:
Hellocatshome · 01/09/2022 14:41

I dont think that's too ridiculous you wouldn't normally expect someone to be doing butterfly in a spa pool. Not me but my husband complained he had been charged for a large popcorn instead of a small at the cinema the poor boy behind the counter had to explain that was because he ordered large and was currently holding his large popcorn.

10HailMarys · 01/09/2022 14:53

I bought a jacket from an outdoor equipment shop because I was going on a holiday where I was going to need one. I don't wear that kind of jacket day to day and had previously always bought really cheap crappy ones but I decided that instead of buying crap ones every couple of years I'd get a decent one and it would last me for decades.

Upon getting said pricey jacket home, I realised the zip was faulty so I took it back and complained. I was pretty annoyed that a jacket that price that couldn't even be zipped up had got past quality control.

The assistant, with infinite patience and kindness, explained that I had in fact just completely failed to understand how the fancy double windproof waterproof high-tech fastening mechanism actually worked, and showed me how to do up my own coat, like a small child. I apologised at length for being a halfwitted fool and never returned to the shop again.

LadyWithLapdog · 01/09/2022 14:58

@10HailMarys 😂😂

xxcatcatcatxx · 01/09/2022 15:08

Not really a proper complaint but one time I messaged young’s about their fish welfare 🤦🏻‍♀️🫣 So cringe but at the time it obviously meant a lot to me 🥰

Got a lovely in depth reply (some of its missing as can’t imagine anyone would want to read in depth about how the treat their Basa fish in Vietnam)

Have also complained to the advertising standards about the lyrics to a McCain advert about using the term absent fathers and also to the BBC that they were too left wing 😂 oh my god the shame I’m not even a particularly uptight person. What a loser!

To ask for to most ridiculous complaint YOU’VE ever made
To ask for to most ridiculous complaint YOU’VE ever made
To ask for to most ridiculous complaint YOU’VE ever made
Testina · 01/09/2022 15:21

Not ridiculous I think, but I had the wind taken out of my sails… I added my new husband to my council tax by phone. The new bill arrived and I’d been changed to Mrs Husband. I am not Mrs Husband. I rang up, ready of course to be polite, but in my head raging that they’d take it upon themselves to change my name. Explained it and the person answering sounded crosser than me! “Well that’s not right! They shouldn’t have done that! I’ll change that for you right away!”

LateSummerLobelia · 01/09/2022 15:23

I've said this on MN before. But when I was in the depths of PND which manifested in extreme paranoia about DS1 and his health I wrote a complaint to the BBC for putting on a Roald Dahl radio play about a baby being fed royal jelly which made it grow really big. I started wittering on about allergies related to bee products.

FFS.

They never replied, but i am sure my e-mail is probably on a BBC someone's wall somewhere.

MuggleMe · 01/09/2022 15:26

@Testina an estate agent came round to price our house and presumably try to make us like them enough to sell with them. The letter confirming the estimate was addressed to Mr and Mrs [DH first name surname]. When they came back (because we did like them), I advised they might get more business if they updated their letter templates to the 21st century.

RhubarbAndMustard · 01/09/2022 15:27

Complained to M&S over Twitter as the gift I sent my MIL hadn't arrived. They asked me to check the Royal Mail reference for the delivery photo (not sure why I didn't think of this myself)..which turned out to be my mother in laws doorstep and feet in slippers. She'd had jt all along.

Relocatiorelocation · 01/09/2022 15:30

When I was much younger I went in to a police station and tried to lodge a complaint that a bouncer had confiscated my drugs. I was absolutely off my head at the time obviously.

SignOnTheWindow · 01/09/2022 15:31

As a child, I was a pompous little twat who spent my spare time writing letters of complaint to newspapers.

I had several published, including one complaining that my peers at school were making a silly fuss over having their routine injections, and another huffing at the prospect of local shops opening on Sunday.

I like to think I'm less objectionable these days.

LateSummerLobelia · 01/09/2022 15:32

Relocatiorelocation · 01/09/2022 15:30

When I was much younger I went in to a police station and tried to lodge a complaint that a bouncer had confiscated my drugs. I was absolutely off my head at the time obviously.

That's hilarious! I am a solicitor and we once had someone try to get us to help with a small claims court case on very similar lines. He was quite outraged that we 'don't do that type of work'.

Sistanotcista · 01/09/2022 15:35

We went sea kayaking on a family holiday. Entire family plus other people assembles at the spot. I get on my kayak last, and shriek to the guide, "I can't use this one - it has a hole in it!" He kindly explained that a sit-on kayak is basically an air-filled plastic float and the scupper holes allow water to pass in and out of the kayak without allowing it to sink, particularly useful when kayaking in waves. The entire family pretended that we were not related :)

c190 · 01/09/2022 15:39

I complained to the ASA about the advert for Arm & Hammer toothpaste. The advert said that the furry feeling on your teeth after eating was damaged enamel, and that their toothpaste contained liquid calcium which repaired all the damage. Quite apart from the furry teeth = plaque and not holey teeth, the melting point of calcium is approximately 850°C so even if you had a ceramic toothbrush I'm still not sure your mouth could withstand it.

ASA wrote back and said the advert was not misleading.

I stand by my complaint though (even if it is ridiculous!)

Lsquiggles · 01/09/2022 15:42

c190 · 01/09/2022 15:39

I complained to the ASA about the advert for Arm & Hammer toothpaste. The advert said that the furry feeling on your teeth after eating was damaged enamel, and that their toothpaste contained liquid calcium which repaired all the damage. Quite apart from the furry teeth = plaque and not holey teeth, the melting point of calcium is approximately 850°C so even if you had a ceramic toothbrush I'm still not sure your mouth could withstand it.

ASA wrote back and said the advert was not misleading.

I stand by my complaint though (even if it is ridiculous!)

How did they justify that the advert wasn't misleading when it clearly is?!

walspejkal · 01/09/2022 15:43

I messaged a well known pet shop complaining one of my tins of dog food was missing, my husband had taken it out of the packet. What is even worse is he had told me he'd done it, I just didn't remember until I told him I'd complained and he laughed at me 🤦‍♀️ I had to eat humble pie and apologise. Bet it gave the person working on chat that day a laugh.

JOFFCV · 01/09/2022 15:53

@10HailMarys So funny.

@LydiaBennetsUglyBonnet Those Splashy McSpalsherson's are so annoying.

thaegumathteth · 01/09/2022 15:57

Sent loads of emails back and forth to a company who I had ordered my nieces Xmas present from. They said it arrived, I said it hadn't. They were adamant it had but eventually gave me a refund after I insisted.

Literally the very next day I was replacing our doormat with a Christmassy one 🎄 and as I picked it up I noticed something stuck to the bottom. It was a 'sorry you weren't in' card and it said the parcel was in the playhouse in the back garden. I checked, nieces Christmas present was in there the whole time. We hadn't been out to the playhouse as weather had been rubbish but it must've been there a couple of weeks.

I had to email them again and tell them I was sorry and I needed to pay again.

Mochudubh · 01/09/2022 16:10

Booked a guesthouse in Spain through Expedia. When we were checking out, the guy on reception asked me to pay and I insisted that I'd paid on booking, he insisted I hadn't. He spoke even less English than I spoke Spanish so we agreed I'd wait for the manager to arrive. While I was waiting, I went through the paperwork to prove I'd paid and, yup, in clear print it stated something like "payment will be due at time of stay" . I'd only paid for the hotel we'd stayed in the previous week.

Cue much apology on my part, bemusement on his and my credit card ended up lighter by £200 I hadn't expected. I still don't understand how I hadn't realised the money hadn't been paid as I'm usually anal about money.

OldTinHat · 01/09/2022 16:12

Not me but my DM. She wrote to Birds Eye years ago when I was a teenager to complain about a 'foreign object' found in a box of Chicken Kiev and enclosed said foreign object.

The prompt reply apologised, sent her vouchers and said, that upon inspection, the foreign object was a chicken feather.

30yrs ago and we still laugh...

iwantmyownicecreamvan · 01/09/2022 16:14

thaegumathteth · 01/09/2022 15:57

Sent loads of emails back and forth to a company who I had ordered my nieces Xmas present from. They said it arrived, I said it hadn't. They were adamant it had but eventually gave me a refund after I insisted.

Literally the very next day I was replacing our doormat with a Christmassy one 🎄 and as I picked it up I noticed something stuck to the bottom. It was a 'sorry you weren't in' card and it said the parcel was in the playhouse in the back garden. I checked, nieces Christmas present was in there the whole time. We hadn't been out to the playhouse as weather had been rubbish but it must've been there a couple of weeks.

I had to email them again and tell them I was sorry and I needed to pay again.

Ooh - like that bit in Tess of the D'Urbevilles, where his note goes under the carpet.
(Or maybe not.)

c190 · 01/09/2022 16:20

And one from my Dad. He always, always bought meat from the butcher. On one occasion for some reason he couldn't so he had to buy his mince from the supermarket instead. He dished up his spag bol, and complained bitterly that it seemed to be full of paper and he wasn't impressed. Never going to buy it from there again. He was most unimpressed that we were all crying laughing - he wasn't used to the polystyrene trays and the absorbent pad thing at the bottom. He hadn't noticed it at all while cooking!

GooglyEyeballs · 01/09/2022 16:22

I complained once because I hadn't received a delivery and then found the parcel had been delivered. I felt so bad!

c190 · 01/09/2022 16:23

Lsquiggles · 01/09/2022 15:42

How did they justify that the advert wasn't misleading when it clearly is?!

I don't recall any justification at all! I think they said they had reviewed the advert and come to the conclusion it wasn't misleading. It gave me the rage every time I saw it 😆

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