I mean I know ultimately I AM being unreasonable, I pay her to give me a service and if I am no longer happy with said service or can no longer justify the cost then I have every right to just not go back. My issue here is I always feel really bad about not re-booking (or cancelling an already made appointment) no matter the situation and my anxiety kicks in. I am friends with her on social media and she’s so lovely but didn’t do a great job on my DD’s hair recently (she’s 5 so I know it’s not easy!) and I’ve been contemplating moving to a mobile lady I know recently anyway. But how do I actually word the message to her to cancel my appointment?
and yes I am ready to be told to get a back bone etc etc I just genuinely would like some friendly suggestions :-/