To ask cleaner to wash bathrooms...

[mishmased]

Instead of praying and wiping?

We had a cleaner until 2020 and post Covid she has moved on.
About 4 months ago we got a new lady, she was recommended by my next door neighbour and cleans for them every week.

I was due back to work after Mat leave and we could do with having one less chore at home.
She started and the first month was fine. She comes weekly for 3hrs (€15/hr) and we have a 4 bed semi with 3 bathrooms. Just average not too big but not small.

In the last month I have noticed a few things namely, she sprays the bath and wipes as opposed to washing/wiping with a cloth and rinsing with water. The bath doesn't look clean because the faint dirt marks in the middle of the bath is still there.
Also she doesn't mop the bedroom floors. I only realised that because I asked her if she's done it and that was when she told she doesn't because some of her clients do not want her to mop the floor.

Another issue, when she cleans the bathrooms (smallish bathrooms) she wouldn't for example wipe the step stools. I don't mind her not wiping the kids toilet seat if she doesn't want to but the step stool was so dusty.
In the downstairs loo we have a changing table and underneath that is dusty too. It seems like she cleans 'around' things rather than moving things. She doesn't mop the bathroom floors or wipe down the basin or outside the toilet seat. This means I have to do them or ask DH to do which defeats the purpose of outsourcing it.

I'm honestly not sure what to do. It turns out she used to clean for a friend and said friend stopped using her due to similar issues as she ends up having to do the chores herself.

Another one that annoys me more because it is inconveniencing is that she insists on being paid cash. I was sending payment to her husband's PayPal account but last week she asked if she could get cash. I asked to put in her account t but she refused. It is so annoying having to remember every week to take cash from the ATM.
Am I being unreasonable? Do your cleaners wipe your baths or do they wash it? Is it too much work for 3 hrs? She will be in tomorrow but I will be at work all day as I work 12 hr shift.
How would you approach this?

I'm sure the OP can take out a months cleaning money & not go weekly, if they can't then having a cleaner is a luxury they can't afford.

there are lots of reasons people prefer cash, tax avoidance isnt the only one! & frankly, a few cleaners trying to feed/clothe their kids, not paying tax I can live with, if you want to worry about tax, get onto big corporations!!

You're not giving her enough time. My cleaner gets 3 hours per fortnight, and my place is considerably smaller than yours. I keep the cleaning ticking over between cleans, so it's never filthy either.
I mean, yeah, she could just be useless anyway.
But you're not going to get the best out of any cleaner with so little time.

@Tootsey11 think what you want, I will also think she is dodging tax and insurance. You don't know her, you can only assume, as can I.

@TooMuchToDoTooLittleInclination but by saying it isn't the only reason, you acknowledge that 'cash in hand' is one of the ways people avoid paying tax and NI. That's why it should be avoided so everyone contributes.

But you can't tar everyone with the same brush!! It's one if the ways SOME people avoid paying tax. SOME.

but as I said, a few cleaners not declaring some cash jobs I can't get too frothy about, while huge companies are not paying billions worth of tax in the U.K.

just because one cleaner might not declare cash jobs, you cannot assume they all don't.

my good friend is a taxi driver, he declares ALL of his jobs, he tells people cash/card makes no difference. But people still assume he pockets the cash. He doesn't & it's insulting.