I’m a low income household with DC; I’m unable to work due to disability.
I currently pay by direct debit which is almost double what my usage is. I appreciate usage will be higher in Winter but I’m not in credit over the Summer (I’m slowly paying off an extortionate debit) .
I aim to have the debit paid off by the end of September so I have a zero balance. I don’t understand how the energy prices work.
My supplier has contacted me to say they will put up my direct debit to £402 next month. My usage for this month is £103. Why do they want me to pay 3x more than I use?
I want to cancel my direct debit and pay quarterly. I will put the money aside each month and pay the bill when it comes in so I’m only paying for what I use.
Can I do this? Is it sensible? Please can someone explain as the whole thing is very confusing to me.