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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask if you would complain about this?

41 replies

Champagneforlife · 11/08/2022 12:44

About builders on a construction site building flats near my local business behaving inappropriately? Below is a screenshot of the complaint email i sent to the developers as well as the contractors. Also does anyone know the head office number for Torus housing please as they are ones building the flats at this site? I’ve tried the customer care phone number and they’ve not been very helpful

WIBU to complain about these builders?

I’ve crossed out my phone number and name on the screenshots

To ask if you would complain about this?
To ask if you would complain about this?
To ask if you would complain about this?
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6
Redhotpoker · 11/08/2022 13:14

Definitely report the racism to police. That is beyond disgraceful .

DelilahBucket · 11/08/2022 13:18

Never mind complaining, I'd have been reporting it all to the police. Harassment, criminal damage, racism, threatening behaviour. None of these are legal actions.

LinaDeVille · 11/08/2022 13:18

Try and get video footage?

Depending on the response to the letter, you could call local
Paper?

Bellyups · 11/08/2022 13:21

Absolutely disgraceful behaviour from them.

DoDisDenDoDat · 11/08/2022 13:35

The CEO is on Twitter: @Steve_Torus

10HailMarys · 11/08/2022 13:36

Of course YANBU. If they are threatening you and your staff and shouting racist abuse at passers-by, you can call the police, let alone complain to their employer.

EleanorRavenclaw · 11/08/2022 13:39

It says on the sign funding from Ministry of Housing and Local Government so I’d look into putting a complaint in there also. They will be part of a Preferred Supplier List and this won’t go down well in terms of being offered future contracts.

DorisWallis · 11/08/2022 13:45

Good God, no one should be putting up with that, I'd be complaining too

Champagneforlife · 11/08/2022 13:50

So I rang considerate constructors and they suggested I forward my email that I sent to the contractors to them. So I did that and then received an email from considerate constructors, screenshots of the email are below

To ask if you would complain about this?
To ask if you would complain about this?
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Champagneforlife · 11/08/2022 13:54

Can the person who said I am being unreasonable please explain why they think that? I’m not being argumentative but just don’t get how anyone could think I’m being unreasonable here

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Champagneforlife · 11/08/2022 13:54

EleanorRavenclaw · 11/08/2022 13:39

It says on the sign funding from Ministry of Housing and Local Government so I’d look into putting a complaint in there also. They will be part of a Preferred Supplier List and this won’t go down well in terms of being offered future contracts.

Will put a complaint in with them too this afternoon

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Champagneforlife · 11/08/2022 14:36

Considerate constructors have sent the complaint to the site team apparently so hopefully something gets done

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BigBunkers · 11/08/2022 14:37

Glad you’ve got somewhere with considerate contractors.

I’d try homes England and tweeting the Torus guy. I can’t imagine they would be happy about this

GrunkleStan · 11/08/2022 14:43

Do you realise your name Is on the email?

Champagneforlife · 11/08/2022 14:54

GrunkleStan · 11/08/2022 14:43

Do you realise your name Is on the email?

Yeah but the foreman himself won’t see the email to the head office for the contractors?? Xx

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Champagneforlife · 12/08/2022 09:16

Just had this email from Torus

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