He has A-Levels but no further qualifications as he's struggled a lot with dyslexia and cognitive issues.
He's been working in retail for 1.5 years now, they pay him living wage as it's known but it's not stable, one week he'll have 37 hours, the next week 23, and so on. Therefore, he never knows what he'll get each month.
He's also been overlooked for a promotion so many times despite the majority of others getting one.
There are students much younger and with much less experience who've been promoted over him. They know he wants to progress but they aren't giving him a chance. The supervisors get guaranteed hours and are salaried.
Anyway, I know he is getting very down about not having a 'professional' role nor a high salary.
He doesn't appear to have the confidence to pursue a degree and is just a bit confused regarding what he wants to do.
It doesn't make any difference to me what he's doing as long as he's happy, but I know he isn't. He doesn't know 'where his life is going' and feels like he'll never get anywhere in life.
I don't want nor need to be a 'fixer' , however I always help him as much as possible, he knows he has my full support in anything.
Just don't want to keep seeing him down and depressed. He does take antidepressants and has had therapy too. Ultimately I know it's up to him but just looking for advice where to start