To make a complaint over GP telephone app

[watermelonlipbalm]

So I'm just wanting some opinions as to whether it's worthwhile making a complaint about a telephone call I had with the doctor today.
I'll try and keep it short, but basically I've been having some problems with bleeding between my periods. This is completely new to me, it's very concerning and I've spent a good handful of weeks now worrying over it. I first called the doctors around three weeks ago. My main concern is cervical cancer, but this thread isn't so much about that.
Anyway, the doctor called me this morning and I explained my concern and what had been going on. She said that she would rather that I wait three months to see if the bleeding settles down before she would investigate further. I did have A thrush swab taken last week which came back negative. The doctor also had a look at my cervix. The doctor today told me that if I had cervical cancer they would most likely be able to tell upon examination. Obviously that comment didn't fill me with confidence.
Anyway about a year ago I had some lights but in between period and I was sent for bloods and a ultrasound straight away. When I spoke to the GP today I requested the same happened. She said that she would never do this based on my symptoms so I obviously queried why I was referred last year. She then told me that what I was telling her wasn't true and the iPad bleeding for several months last year hence why I had the referral. This was not the case at all. The spotting happen between one cycle and when I challenged her on this and told her she accuse me of arguing with her and then told me that other people are waiting to be called so she didn't have time to argue with me.
She then became very abrupt with me and told me that she would refer me for an ultrasound and bloods but made a point of telling me that I wouldn't be classed as urgent.
She abruptly ended the call before I had any chance to ask any other questions or tell her any more details that I wanted to discuss with her on the phone.
I've been so worried about this now for three weeks. I was so nervous about my appointment today but also excited because I thought by the end of the call I would feel like I was getting somewhere and hopefully could put this behind me. I'm now filled with anxiety and upset after how I was spoken to.
It may not sound like A lot when typed up on here, but it did really upset me. When you ring my doctors there is an automated message that says there is a 0% tolerance for abuse towards staff members. This should work both ways!
Is it worth complaining?

You’ve said the bleeding in between periods was completely new to you, but also that you experienced the same last year?
Last year you said it happened once, they must have had a reason to add it to your notes that it had been going on for several months. It wouldn’t be usual to refer for investigation after a one off occurrence, do you think there was some confusion after your appointment last year? What was the outcome last time?

When you ring my doctors there is an automated message that says there is a 0% tolerance for abuse towards staff members. This should work both ways!

Did the Dr abuse you or did she just say you were arguing?

you aren’t happy with the consultation and you feel upset so if you do want to complain then you could write in to the practice manager. I imagine they may be able to listen to the phone consultation (ours say when you first ring up that all telephone calls are recorded for training purposes!) & review the conversation then send you a letter out in response to your complaint. What would you like to happen though? Would it cause you more stress/anxiety to complain? You have been referred for an ultrasound and bloods, you said you were excited about having the appointment to feel like you were getting somewhere,
so do you not feel like you’re getting somewhere after being referred? I hope you don’t have to wait too long to be seen so you can have your worries put to rest.

Yes sorry let me clarify, I experienced some very light bleeding between my period last year.
It was as completely different type of bleeding as to what I'm experiencing now. It went on for a day or two and was pink. This has been going on for 2-3 weeks and it's much heavier and a Different colour. I feel something else is going on. I've never experienced prolonged bleeding like this before, in my 31 years.
The doctor referred to my notes fo last year and told me I had had bleeding for several months which was completely untrue. She is as insinuating I was lying which was actually unbelievable.

She also said that I'd been cancelling appointments. I cancelled one appointment because I could get the time off work. I'd rang up 4 times requesting an appointment in this 3 week period but kept getting told there was nothing.

I think that doctors expecting respect from patients is a two way street. The doctor today was so patronising and rude to me when I'd told her how worried I've been about this. She didn't show me any respect at all.

She actually even said "so what do we do if this happens again in 6 months, are you going to keep demanding bloods and scans?".

So what message is she giving me? If I experience bleeding to just ignore if for 3 cycles (which for me would be 18 weeks as I have long cycles).

I don’t agree with the tone and attitude the GP took with you, but one-off bleeds/spotting between periods wouldn’t normally be a cause for investigation. So I think she is right in saying that you should wait to see what happens with your next few cycles and go from there.

Are you on any form of contraception OP?

Sorry for multiple replies but I’ve just read your update. You say youve experienced bleeding for 2-3 weeks now and that your cycles are normally 6 weeks in length. It could be a period come early?

My first thought is that the doctor last year misunderstood what you were telling them and that is why it is recorded in your notes as that, and the reason why you were referred.

It's definitely not my period. The bleeding is very unusual. It's a different sort of texture and no other period symptoms.
My period is due round about now, but I'm 100% certain this bleeding isn't it.
My period also normally last about 3 days.
I think concern is what is this isn't hormone related? Apart from a swab for thrush I had had no other tests or questions or anything. It could literally be anything.
I also don't take contraception but I can assure everyone I'm not pregnant or have any sti!

But she definitely didn't though! I vividly remember the appointment and our conversations. There was honestly no misunderstanding at all.

I think I'd want it calendared and detailed to understand.

Is it possible the Dr last year fudged around how long it had gone on for in order to get you tests? At a time when the NHS was under significant pressure with covid, they maybe said it was a few months so it wouldn't be refused?