To ask how I prepare for the unknown? Work Related Task for an interview

[SadProse]

Posting again for traffic as I am hoping to find some information!

I have an interview this week for a well-known organisation and the role is along the lines of providing counsel/support via telephone and video calls for patients unable to leave their homes. The panel interview is expected to last 90 minutes and is to be held virtually.

I have been told I will be required to do a work related task. But I have no idea what sort of task to expect? I'm not sure how to prepare for it and have not had much luck through online research either!

I am finding the lack of knowing to cause me to stress out - previously in-person interviews I've had to do a mock assessment or a written report/test alone in a room etc and told about it in advance but I haven't got much to go on here! Also I can't help but dread they may do a practice telephone consultation with one interviewer, but because it's a panel the others 3 will take notes while we do the role playing in front of them. I just find that a bit daunting 😳 Much prefer in person interviews. Any advice or personal experiences is appreciated!

No idea but I’m guessing you in a room with someone role playing a patient over the phone/online? Or do you have to write up notes after each patient?

We do this in our interviews, a timed role play with the interviewer playing the patient but we take into consideration people will be nervous and after we ask them to reflect on it which allows them to say how they found it, anything they’d want to do differently etc.

We also ask questions about what skills you have to engage patients that aren’t able to attend to face to face e.g. using minimal encouragers.