Workplace help needed urgently

[workplaceissues]

I work for a large motorway company who today have paid all hourly staff double by mistake

So just say you get £1k a month they have paid you £2k. We obviously have to pay this back and have been given options of paying half back this month, and half next month. Or, not get paid next month.

Hourly paid are the ones who get paid the least in the company and a lot are on benefits, does anyone know how this could affect my UC claim?

We have been taxed, NI contributions and pensions taken out of the double pay, I'm panicking that my uc will not pay me or my landlord

It's a complete shit show and we are all worried, especially during these hard Financial Times

Thanks for reading

Ask work to issue a corrected notice to HMRC.
www.gov.uk/payroll-errors/correcting-your-fps-or-eps

They have decided not to contact the government but have instead issued us a letter to hand to UC. UC are not accepting this letter.

I'm furious. Thousands of us are now in a mess. We have paid extra tax, extra NI and pensions and apparently we're not getting paid next month. I'm so upset

They dont get to choose not to tell HMRC.

Go back to them, emailing your manager and HR and union rep if you are in one.

Explain the situation, explain their responsibility to correct this. Literally email them every day and get your colleagues to do the same.

Call HMRC and report it to them as well.

It will depend what they have actually reported to hmrc, what does it actually show on your payslip?

We haven't received our payslips yet even though we were paid on Friday

All we have received is this

So this is the letter we have been told to give to UC yet they are telling us to keep it. Completely different to what it says in the letter

We have not been told to pay it back immediately

Contact your union or ACAS

It will affect your UC I believe.

When we were on it, dh’s company didn’t put wages through properly, he got paid but according to hmrc he didn’t so we received loads of UC, I queried it with them as didn’t want a large overpayment and they said that when his company correct it next month it will mean we won’t get any UC.

That’s exactly what happened, according to hmrc he got paid twice the next month and we didn’t get any UC.

I'd post again on Money Saving Expert forums. There are UC experts who'll be able to help - on MN you'll mostly get replies with what people think the answer should be, not what the law is.

We got double paid one month

Our payslips were correct so it didn't affect hmrc or anything, was in effect just a cash advance on next month

I just repaid right away to make it easier for payroll.

I understand that mistakes happen, we are all human after all but to plough through and still pay it out is ridiculous.

It's always the lowest paid who get shafted! Il struggling as it is, now this. I could cry

I expect UC won't accept the letter as it is too general. Would they accept a specific letter detailing the amount of your precise overpayment and setting out your obligation to repay it?

One member of staff works full time and got paid £2300 and they're asking for £1500 back. No way has she o my earned £700 this month.

They're claiming the extra contributions paid back of us aren't they?

£800 sorry

UC will calculate your payment on the basis of what net pay figure has been reported to HMRC by your payroll department.

If your UC payment is always the same, look at the net pay figure on your payslip and divide it by 0.55. The outcome will be the amount that your next UC payment will be reduced by, so deduct that from your normal UC payment to see how much (if any) you will get.

They are bang out of order imo. Loads of people will be worse off because of this. Are they proposing to deduct the overpayments from future salary payments? If so, UC will go up in those months, because your net pay will go down.

In a sense, they're right to ask for gross pay back. The monies deducted have already been paid to the government and the pension company.

The tax will end up getting sorted at the end of the financial year and then there'll be a refund, but that won't help people now. And I don't know what happens re the "overpaid" NI and pension.

Hopefully there'll be payroll person on here. I only do benefits!

Call ACAS and ask advice on all this.

Wow, what a mess, hope you can get it sorted OP

Mistakes like this in big companies are a warning of problems ahead. Especially if the company obviously don't care as it suggests the senior management have already checked out.

@thinkfast they're saying you can pay it all back now out of the overpayment or they're taking it out of next months pay

Either way the lowest paid staff in the company are screwed over