DC2 is 3.5 and started new nursery 2 days a week in April. She also does 3 days a week at a different nursery and has done this full time since she was 2 (and part time since she was 1). So nursery is not a new concept for her.
We have concerns about new nursery. The facilities are great and it is all outdoors which we love. BUT we felt they weren't very welcoming to her, she is often upset on arrival and they don't come over to her and make her feel safe or welcome. DH did raise this with them and they have since been more welcoming (saying hello to her and ushering her to a seat for breakfast) but she then sits at the seat looking sad and no one goes to comfort her or engage with her.
In addition to this, she has had 2 poo accidents. She is very reliably toilet trained and is used to taking herself to the loo. She has had 0 accidents at home or other nursery in the same time frame. There are 2 issues I have with it - they aren't listening to her when she asks to go to the loo (she can be very quiet when needing a poo, she gets a bit embarrassed, no idea why) but the bigger issue is they haven't cleaned her up - there has been a solid lump of poo in her knickers when I have collected her and it has been smeared on her bum and legs. Both times is has happened shortly before pick up.
Additionally, she isn't happy there. She consistently says she doesn't want to go, doesn't like it, doesn't like specific staff, doesn't have friends, hasn't enjoyed her time there. At the first nursery she has days where she doesn't want to go but it isn't consistent and she sometimes doesn't want to leave when I collect her.
Finally, I just have a gut feeling that the care isn't very caring.
Nursery 1 can accommodate a full time placement in a few weeks time. AIBU to move her or should I give it more time?