Everything we were told not to do, we're suddenly being asked to do.
YES! This drives me potty.
I was recently dealing with a property maintenance company (part of a large estate agents, so not some one-man-band). Shortly afterwards, I received an email:
– from a company I'd never heard of <RED FLAG>
– instructing me to click on a link <RED FLAG>
– with the subject "Finance", so presumably asking me pay money or at least give my financial data on the link <RED FLAG>
It did mention my address and I was indeed expecting a bill from the maintenance co, so I phoned them to find out if it was connected. Oh yes, they said, we and the estate agent outsource all our payment stuff to this third-party accounting company.
So someone at a financial services company thinks it's smart to send out emails which look exactly like a scam email. If people within the financial field are behaving like this, and training the public to accept such emails as normal, we can hardly be surprised fraudsters are so successful.