To feel this is a bit sneeky of the travel agent

[mayaknew]

Booked a family holiday via a popular online travel agent.

Board basis half board

I was looking through the booking to price adding extra luggage and I noticed that the information on meals was breakfast and lunch !!

I've never in my life heard of half board being lunch! I've looked it up and it apparently can be lunch but never would I have expected that. It didn't specify this at time of booking and I certainly wouldn't have paid what I paid for lunches.

I feel a bit ripped off if I'm honest. This is our first holiday in 9 years.

Property representative
Playa de las Américas, Spain
Dear Hannahbethanylouise Thank you very much for your question. Half board includes breakfast and evening meal, but you can ask to have lunch instead of the evening meal. The only drinks included are at breakfast time. There no drinks included with the evening meal, drinks taken with your evening meal will be billed to your room. The meals will be done at the main buffet restaurant.. The à la carte restaurants are not included. If you have any other question do not hesitate to put in contact with us. Thank you very much again and best regards H10 las Palmeras
I found this info on Tripadvisor, I think your travel agent has made a mistake.

Thanks for checking but that's the wrong hotel. We are going to Costa del sol not las America's. 🤦🏽