Not sure if I was ripped off at this salon?

[Cheeseontoast32]

I booked it via the Treatwell app, paid £25 for a dry cut. Usually go for dry cuts to save some money on the cut.
I had a pixie cut 2 months ago but the nape area had grown out a lot, giving a slight mullet effect.
I just wanted the clippers on it and literally trim the ends everywhere else.
I've had dry cuts like this before no problem.
Anyway I explained to the hairdresser but he told me I needed a 'restyle', that my hair needed to be washed for this sort of cut and so it would be an additional £14.
I had already paid the £25 online which I'd lose if I left, though I feel I should have been more assertive.
I am happy with the cut, but it isn't a restyle, the neck hair is just a lot shorter, i think they could have achieved this by just wetting my hair with a spray bottle like other salons have done.

Maybe the hairdresser was a perfectionist and could see that the rest of the hair would need to be balaced out to prevent it looking shaggy in a few weeks.

But overall your choice - you paid for a dry cut and that is what you should have got.

YANBU

So £39 for a cut and blow dry? I think that's on the average to average-expensive side.

However, if it's not what you wanted then it's too much. Trouble is, like you say, you're hands are tied once you're there and have already paid. I wouldn't go back if I wasn't happy, unless the cut was amazing!

Also, I don't think he can call it a restyle. That's long to shoulder length, or shoulders to a pixie cut, or something. Yours was just a big standard cut surely?

I've not used Treatwell for years but last time I did they had the option to pay cash on the day. Do they not do that anymore? Or is it just certain places that accept that? If so, chances are this is why they don't!

YANBU, regardless of if it would look better or worse as a wet cut, you should have been given what you asked for or refunded your money if the hairdresser didn't think it would look good and didn't want the blame

Most places on Treatwell have the option to pay at the venue but this one didn't.
I would have been ok paying £39 for a wash and blow as well but i didn't want either of them.
Anyway I probably should have just asked for a refund there and then and found another salon

Yeah exactly, it wasn't a restyle. It was clippers on the neck and then a very small trim all over.

YANBU, you asked for a dry cut and thats what you should have got. Like you say, they could have dampened it with a spray bottle where needed. I would not class that as a restyle.
Reminds me of when my daughter got her hair coloured. had not booked in for a cut as didn't need it, just a balayage colour. The hairdresser asked her when there if she wanted her to just 'trim the ends up to neaten them off a bit'. No mention of price. my dd, being 15 said ok then. They then charged her £58 for a cut! I shit you not. I was furious. The hairdresser had spent less than 1 minute trimming the ends as she has very fine long hair.