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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Society today

25 replies

ilovebrie8 · 08/05/2022 18:26

Call me old fashioned but things seem to be so different nowadays and a culture of utterly obnoxious behaviour! Was queueing in Zara today, always a long waiting time and at tills suddenly a couple appeared and pushed in with a pile of clothing...basically jumped the q. Said they were with her person at the the tills...few people at front said hang on and met with a barrage of abuse! Shocking the way society has become ...a real underclass of scrots seems to now exist !

OP posts:
ssd · 08/05/2022 18:29

I think people are just ruder. I work in a shop and the amount of women my age eg.50s, who cant say please or thanks or are blatantly obnoxious right to my face. Its unbelievable.

ilovebrie8 · 08/05/2022 18:31

I agree @ssd so much rude behaviour! It’s awful ...

OP posts:
roosnunlilei · 08/05/2022 18:32

Rude people have always existed.

QueenCamilla · 08/05/2022 18:32

Tbf that's Zara for you.
I have a go at them and their ridiculous policies whenever I'm there. I don't have the need to in any other shop.

Hence Zara sees me once in 3 years.
I wish more people would challenge them or stop shopping there because of their stupid queuing / returns system. Maybe they'd change something.

They're causing tempers to boil in there!

ssd · 08/05/2022 18:37

Ive noticed people are ruder now. But where i am theres loads of shops that have closed. So we are getting customers who wouldn't normally come to our shop and they are pissed off we aren't Debenhams etc etc. But its so annoying.

GoodVibesHere · 08/05/2022 18:39

Sadly I agree OP. There are so many rude people now. People who push past, don't say excuse me, don't acknowledge when you hold a door open for them, people on buses who don't give a shit about blasting their music.

Also lots with poor customer service skills - staff at the till who don't even acknowledge you whilst serving you. Sometimes chatting to a co-worker about what they did last night, whilst serving you! It's so rude.

ssd · 08/05/2022 18:40

QueenCamilla · 08/05/2022 18:32

Tbf that's Zara for you.
I have a go at them and their ridiculous policies whenever I'm there. I don't have the need to in any other shop.

Hence Zara sees me once in 3 years.
I wish more people would challenge them or stop shopping there because of their stupid queuing / returns system. Maybe they'd change something.

They're causing tempers to boil in there!

You are the sort of customer we have to be polite to when we actually want to tell you to fuck off and take your temper elsewhere. If you are that annoyed, write to head office. The staff in the shop don't have a say in the refund policies or anything else and can do without your custom once in 3 years.

ilovebrie8 · 09/05/2022 14:14

Zara queues seem to cause a lot of issues, always long queues and it I've seen a few arguments take place. They have a returns queue and today I popped back as said purchase doesn't fit but the process is extrardinarily slow for some reason compared to any other stores...wasn't helped when someone is returning a mountain of stuff then buying a big pile too...
@GoodVibesHere I agree it seems in general there is a lot of rudeness about ...it's got a lot worse since lockdown ended...just basic manners doesn't seem to exist...

OP posts:
HopBamPop · 09/05/2022 15:33

YANBU.

I agree that there are many people 50+ who are exceedingly rude.
No please and no thank you, miserable and full of contempt of others. And gossiping to make themselves feel better about themselves. Lovely.

hattie43 · 09/05/2022 15:36

I think most people are inherently decent but I agree there is a nasty seemingly increasing number of ferals.

saveforthat · 09/05/2022 15:42

@HopBamPop There are also many people under 50 who are extremely rude. What a rude thing to say! I wish ageism was as frowned upon on here as some of the other isms. People of all ages can be rude, people of all ages can be perfectly polite. I went shopping yesterday in M&S, big shop very few staff, the queues were enormous. If the big players want shoppers back in store they need to employ enough staff. Also noone in attendance in the changing rooms. A shoplifters dream I would have thought.

CulturePigeon · 09/05/2022 15:46

Yes - sadly agree. And the more of it we all see the more there will be because it will be gradually normalised. I challenge it when I feel safe enough and I beg you all to do the same - don't let rudeness become the norm.

I was furious yesterday outside a Waitrose store (yes, Waitrose - can you believe?). A disabled member of staff was manoeuvring a very long line of trolleys with great skill through a busy car park and was just about to 'dock' them in the appropriate place. A man, carrying a very light plastic bag, was incredibly rude to him because he'd had to wait approx 3 seconds while the staff member pushed the trolleys into position. This man sounded well-educated and just arrogant, which made it worse really.

I told him he was being rude and inconsiderate when someone was actually doing a tough job really well, but he didn't give a damn and just walked off. A lady collecting for charity joined me and we commiserated with the trolley man - who said that customers often treat him like that. A mild case, perhaps, but a symptom of something very depressing.

ChrisReasBathEggs · 09/05/2022 16:00

HopBamPop · 09/05/2022 15:33

YANBU.

I agree that there are many people 50+ who are exceedingly rude.
No please and no thank you, miserable and full of contempt of others. And gossiping to make themselves feel better about themselves. Lovely.

My OH had to stop a 70 year old pushing in the queue yesterday. It isn't just young poor people that are rude. There are plenty of wealthy older people with bad manners too, not just the 'underclass'.

It was rude though, but it has always been this way. It's nothing new.

phoenixrosehere · 09/05/2022 16:20

I don’t work at Zara but worked retail and I’ve watched how they take clothes back. I think their policy may be where they have to scan the receipt, scan the items returned, tag it, and then scan them again to put it in the system before hanging them up to be put out.

My guess is since you can go on the Zara website and see if the item you want is in stock in the size you want at a specific store, they have to scan twice vs just scanning the receipt and ticking what is being returned. I know where I worked, it would take maybe 24 hours for the system to update, maybe more and you don’t have the option to see online if an item is in stock, you would have to call a store and ask someone.

PurrBox · 09/05/2022 16:24

Have the rude old people just become rude when they hit a certain age? Or did they used to be rude young people?

KatherineJaneway · 09/05/2022 16:28

I think people are a lot more self centred. It's all about them and how they feel.

I had a family of four completely block an aisle in Tesco. I had to say 'Excuse me please' three times before the Mum looked up as if it was a shock others were there, she was completely oblivious just gave me a blank stare. I was like 'you are blocking the whole aisle, I need to get past please' and they eventually moved. Couldn't give a shit about anyone else.

NightmareSlashDelightful · 09/05/2022 16:33

I think the pandemic has impacted a lot of people's social skills in public situations. Despite all the 'hands face space' stuff at the time, a lot of people seem to have lost all sense of spatial awareness, personal space and appropriate volume. I was at a gig over the weekend and there were numerous people in the audience loudly chuntering all the way through it in a way that wouldn't have happened three years ago (I go to a lot of gigs).

ilovebrie8 · 09/05/2022 16:52

Things just seem to be a whole lot worse and nasty now...all ages I have to say, a general lack of respect and good manners...the ones that pushed yesterday in Zara got very mouthy and told people to get a life when challenged like they are untouchable...just plain wrong! @hattie43 ferals is a good way to describe them...I see it on buses, shops everywhere...

OP posts:
browneyes77 · 09/05/2022 17:54

Sadly I completely agree.

Society now seems to be overrun with a lot of very entitled, selfish people (just look at all of the ‘knobby neighbour’ threads on MN!).

woodhill · 09/05/2022 17:57

ilovebrie8 · 09/05/2022 16:52

Things just seem to be a whole lot worse and nasty now...all ages I have to say, a general lack of respect and good manners...the ones that pushed yesterday in Zara got very mouthy and told people to get a life when challenged like they are untouchable...just plain wrong! @hattie43 ferals is a good way to describe them...I see it on buses, shops everywhere...

The people,at the tills should have told them to get to the back of the queue or called the manager over

ilovebrie8 · 09/05/2022 18:27

@woodhill 100% but they seemed not to care...it’s almost like in Zara they want to make the customer experience painful !

OP posts:
woodhill · 09/05/2022 18:29

Yes it's like a jumble sale and a pita to return or pay for anything with long queues so it's not somewhere I go in now tbh

ilovebrie8 · 09/05/2022 18:31

that’s been my experience in my local store. But the cheeky behaviour of some shoppers is staggering 🙄entitled twats!

OP posts:
Chaoslatte · 09/05/2022 18:35

I agree. The amount of people talking at the theatre is ridiculous, as another example. I have also noticed an increase in people with no personal awareness (blocking paths, stopping suddenly in the way of others, swerving about as they are looking at their phone while walking, etc).

hellrabbitishere · 09/05/2022 18:42

saveforthat · 09/05/2022 15:42

@HopBamPop There are also many people under 50 who are extremely rude. What a rude thing to say! I wish ageism was as frowned upon on here as some of the other isms. People of all ages can be rude, people of all ages can be perfectly polite. I went shopping yesterday in M&S, big shop very few staff, the queues were enormous. If the big players want shoppers back in store they need to employ enough staff. Also noone in attendance in the changing rooms. A shoplifters dream I would have thought.

iv worked in retail for years and years and hate to tell you , but its normally older people who are the rudest and shittiest , but i cant remember the last time someone young in our store was though , it does seem to swing in young peoples favour when it comes to general politeness ,

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