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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Holiday let and bin

108 replies

kirstlatta · 09/04/2022 19:41

Hi guys

After an opinion. We paid a £250 deposit for a holiday let deposit. They are charging us £125 for over full kitchen bin, not emptying the bedroom bins and a bowl of dried leaves the kids left behind(as a present for the next people, which obviously we knew they wouldn't want but kinda thought they would just empty it!) The kitchen bin did have the stuff from the kitchen but their guest book said no need to worry about your bins (we emptied them daily until the last day) but they meant putting them out to be collected when I asked for clarity. No breakages, no stains, just a unemptied kitchen bin, some rubbish in the bedroom bins and some leaves in a bowl. They are charging us £125 for this. It's our first holiday for 3 years as our son has being shielding so can't describe how this has marred it.

OP posts:
WeBuiltThisBuffetOnSausageRoll · 11/04/2022 20:33

Everything "abroad" is just fabulous, never an issue, never a problem

Indeed. Some of the hotels are so spotlessly unsullied by previous guests that they haven't even been built by the time you arrive as booked!

tomatorich112 · 11/04/2022 20:47

Well, do you have very limited travel experience abroad ? I have decades of it. Book with a package deal, no one will care if. you leave the bin full.

Unfortunately covid has left the Uk holiday industy ripping off customers. (£200 a night for a premier inn..) Tides will change and they will be short of customers.

No one wants to pay £150 a night to then strip a bed, clean and empty the fucking bin.

QueenCamilla · 11/04/2022 21:10

Holiday let is a business. I totally don't get why bin collection days should be of any concern to the guests! Maybe restaurants should be asking diners to sort out the waste buckets and wash up!

Stop being ridiculous and employ people you need to run your businesses effectively!

OP, YANBU

WeBuiltThisBuffetOnSausageRoll · 11/04/2022 21:25

Holiday let is a business. I totally don't get why bin collection days should be of any concern to the guests! Maybe restaurants should be asking diners to sort out the waste buckets and wash up!

The only problem, though, is that you can sort out your own inside waste bins and do your washing up whenever you like; but wheelie bin collection days are set by the local council and will almost certainly never be at the weekend. If the residents don't put them out for the right day, they will never get emptied at all.

Even if the owner is very local (or has a willing local contact), most holiday-makers won't like them turning up on a Tuesday night, hearing the bin rumbling down the passageway outside and then hearing the same on Wednesday evening when they come to fetch it back in. Would it be better or worse if the owner knocked to announce their presence for bin purposes or just went and did it? I'd say neither, really - most people just want to be left alone for their holiday and not bothered by the owner.

If you've chosen self-catering (as we always do), you accept that you will have a few basic at-home tasks to do.

QueenCamilla · 12/04/2022 02:29

@WeBuiltThisBuffetOnSausageRoll

Yep, I would rather the owners/ cleaner put the bins out for collection!
I don't mind most other things but that one somehow particularly cheeses me off!
It just seems this involved thing of getting the local recycling right, the times, the which day is which... Ugh! Don't want to think about the bins as I'm returning drunk from some holiday-jolly at 11pm!

Just a pet peeve. We all have some.

HELLITHURT · 12/04/2022 05:59

@tomatorich112

Well, do you have very limited travel experience abroad ? I have decades of it. Book with a package deal, no one will care if. you leave the bin full.

Unfortunately covid has left the Uk holiday industy ripping off customers. (£200 a night for a premier inn..) Tides will change and they will be short of customers.

No one wants to pay £150 a night to then strip a bed, clean and empty the fucking bin.

Years of travel experience abroad! Lots of good experiences, some bad experiences. Much like in England really (unsurprisingly).

Four years of owning a holiday let in England. If no one wants to empty a fucking bin or strip a bed, I wonder why I'm so fully booked? Odd! Was also fully booked pre covid. (Not every week of the year as we want to use it also sometimes).

Lost no money over Covid, the grants available covered any losses.

Also the company who I let through, did not hike the prices up due to covid. Please don't believe everything you read on MN or the Daily Mail!

HELLITHURT · 12/04/2022 06:00

@tomatorich112

Well, do you have very limited travel experience abroad ? I have decades of it. Book with a package deal, no one will care if. you leave the bin full.

Unfortunately covid has left the Uk holiday industy ripping off customers. (£200 a night for a premier inn..) Tides will change and they will be short of customers.

No one wants to pay £150 a night to then strip a bed, clean and empty the fucking bin.

Oh and I have a cleaner who comes in and cleans! Don't expect guests to do that!
WeBuiltThisBuffetOnSausageRoll · 12/04/2022 10:18

Fair enough, then @QueenCamilla - you may well not be alone in that, then.

Personally, I'd rather do it myself than have the owner come around and do it - but then we always choose places that aren't adjacent to the owner's house, ever since we had one experience when the (well-meaning, I think) owner, who lived next door, was constantly coming over and telling us when to open or close windows, to avoid 'damp' and expressing shock that the curtains were still closed at 9am (on our holiday), other really silly, petty things and always stopping us for a lengthy chat when we were about to do something else. She was what I'd describe as 'a kind nightmare'.

She did put the bins out for us, though....

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