Last September my Energy company tried to put my DD up £100. I phoned and told them I couldn't afford it as we live on benefits and I'd also just lost the UC uplift. They agreed to increase by £40.
My DD just came up that they want to put it up £100 again. I just can't afford it. The extra £40 was hard enough. I've cancelled the DD in fright! I was hoping as we have barely put our heating on this winter that it would be ok. I don't know what to do. I hear Bojo saying they are doing their best to help people with this but what are they doing? Does anyone know if there is any help available or what I can do?