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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be so annoyed (NHS related)

7 replies

Angryatmyself · 28/03/2022 22:11

I was referred by my GP to see a consultant/department at the hospital. It wasn’t urgent but also something I definitely needed to be seen for further diagnosis, tests, treatment and so on (I’ve had recurrent infections). A I’ve had multiple courses of antibiotics (various types), fungal treatments, topical steroids etc to try and treat the different infections and there’s been no success hence the referral. I’ve been waiting for well over a year now (not grumbling about it, it’s just the way things are with covid etc). It’s been hard to wait so long but there’s other people who need to be seen more urgently so I understand the length of time and im not bothered by it.

But I’ve managed to mess things up. I received a letter from the hospital asking if I can contact them to confirm if I still need an appointment or if I don’t really need it as they have so many referrals and appoint and are trying to sort out who needs appointments and who doesn’t really need it. I was to let them know within 2 weeks and if they don’t hear from me it will be assumed I don’t need the appointment and I will be removed from the list completely. In fairness this was very clear in the letter. I received the letter and read it when I came home from work, and I put it aside for me to call in my days off. I completely forgot about it and I will have been removed from the list now.

I feel so stupid and upset. The letter was very clear that no reply back within 2 weeks = you WILL be removed from the list and have to be rereferred and start again. I know it’s my fault and I meant to do it but I totally forgot- the phone line is only open for a small window of time during the day and I was working for a few days after I got the letter so I put it aside for my day off and it slipped my mind.

I’m not trying to blame anyone but myself here because it was my error, but the list is even long now and the thought of having to go through the GP and wait another year or more to have this sorted is absolutely devastating.

Sorry not an AIBU I just needed a bit of a cry/rantSad I’m so annoyed at myself!

OP posts:
Hourbyehours · 28/03/2022 22:15

Try calling them- I doubt they will
Have had time to take you off the list just yet (NHS worker)

Fl0w3ry · 28/03/2022 22:18

Have you phoned them? This happened to me I even forgot about the second reminder letter and mine also said if they didn’t hear from me in 2 weeks I would be removed from the list and would have to go back to GP. I contacted the hospital and explained and asked how to be re-referred and they said that it was ok, brought my record up and made me an appointment anyway. It’s worth phoning them to check.

The3Ls · 28/03/2022 22:19

NHS worker s similar system ring up be polite but sorry. We d not kick you off the list x

Iloveyourbracelet · 28/03/2022 22:31

How long ago did you get the letter? Id phone them tomorrow and ask if you can stay on the list.

Overthebow · 28/03/2022 22:34

Did you phone them as soon as you realised? If not phone them as soon as the phone lines open tomorrow. You may not be off the list yet.

hellywelly3 · 28/03/2022 22:34

I got a letter saying a similar thing around Christmas time but it was over two weeks from the date till I received it. I called them and explained I’d only just received the letter and it was fine. Call them ASAP

Dreambigger · 28/03/2022 22:40

Phone them tomorrow and say you were away and just got back and found the letter...be ever so nice and friendly and hopefully it will be fine.

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