to not understand this scam?

[Tiger401]

I’m someone who needs to understand things and can’t just accept not knowing, so someone enlighten me.

DH woke up this morning, checked his phone, and said “what have you booked now” I thought he was referring to the shop I’d done whilst he was asleep, but apparently he had got a notification from booking.com confirming our reservation at a hotel.

I said how of course I didn’t book without discussing it (we are trying to find a holiday for Easter). So he goes on the app and under his account but some man’s name and seemingly dodgy email address, a hotel has been booked - 2 rooms in India for Easter.

The reason I don’t get the scam though is that to confirm the hotel (it’s a pay at the property one) you had to enter a credit card - none of ours have been used.

So what is the scam here.? Could it be a fake credit card and they want to put it under someone else’s name to prevent being caught?
I don’t understand because to stay in a hotel you always need to provide proof of ID anyway, so not sure how you’d get away with it?

Also, the booking by email is in English except for cancellation date which is Italian so I can only assume the hacker is in Italy.

Any ideas?

There's probably a link on the email where they'll either hack your computer or ask for your credit card details to 'confirm your cancellation'.

@girlmom21

There's probably a link on the email where they'll either hack your computer or ask for your credit card details to 'confirm your cancellation'.

it's 100% a legit booking though. As in if we go through to booking.com on a different laptop, the booking is there!

Oh sorry! It might just be a glitch in their system where there's a customer with the same membership number rather than a scam. It could've been they booked over the phone and the agent put in an incorrect email address

I'd call booking.com

@girlmom21

Oh sorry! It might just be a glitch in their system where there's a customer with the same membership number rather than a scam. It could've been they booked over the phone and the agent put in an incorrect email address

I'd call booking.com

Also when you call, make sure you go to Google and call the number there.

There might be an email from 'booking.com' which you then call to sort it out and they ask you to 'confirm' your date of birth, mother's maiden name or whatever. They can then use that info for something else.