To want to return something to The Range?!

[flower277]

Sorry I’m posting for traffic. I ordered my son a gaming chair from the Range for his birthday which was on Saturday. Parcel was sat in the house a week before his birthday, his dad got up early on his birthday to put the chair together, and it’s faulty with a hole being in the wrong place on a metal bar. I can’t seem to get hold of anyone to organise a return/replacement? I’m stuck on hold with music playing. They haven’t answered my comments on social media. Has anyone else had a similar experience?

I can imagine the signage.
Chester drawers.....

What about a compact cow?

@Easterbunnyiswindowshopping

Another one..

I like the idea of a small animal isle!.

Is that a real cow??! I want it!

I can recommend Mull as an Isle of animals!! A finger space between Highland cows and deer ime!!
Add an otter or 2 and it really is a magical place!!

Yes!!! It took us 4 months to get a replacement sent for the faulty sofa bed we bought from them. So many hours spent on the phone!

Would never shop online with them ever again. Good luck with getting the issue fixed, OP.

Try messaging the CEO.

I bought a Christmas bedding set with red and white which ran and turned the white bits pink (when washed according to instructions)
Had to fight for a refund as the staff in store accused me of 'boil washing' it. Stood my ground but took a good half hour for them to refund me

I took a picture back 6 weeks later as I had changed my mind but been unable to find time to return it.
The staff member found damage perhaps done by me but I didn’t know anything about.
She came me a gift card for the full amount . I thought this was good service.

I had a similar issue with a missing connector for a hot tub - in the end I just walked into the store and took the connector off the same model on display