Supermarket worker offering her discount

[Belledan1]

Went to major supermarket. Realised had left card at home. Luckily DH had cash. Tried to add up as went along as only a top up shop. Realised near the end of the shopping going through it would go over so we said can we not put something through. The cashier said I will put my discount card on if you want so can get it. I said don't worry but thanks. She was really young and a friendly girl and thought dont went to get her into trouble and did not need it financially anyway. Is this a new thing to help people out and I wonder how many people will take advantage that don't need it.

@AllTheWeetabix

How incredibly kind of her. I hope you thanked her anyway.

As it says in the OP? I said don't worry but thanked her?

I'm not sure it was incredibly kind but it was incredibly stupid.

@UrsulaBursula

She was very kind. It’s nice to know some people still have compassion and empathy in times like this

She wasn't kind, she was giving away something that was t hers and didn't cost her anything. She was reckless and could lose her job,

God, what a sweetheart she was!

@Arabellla

Because staff discount is for staff and maybe 2 x nominated family/friends.

It’s not something that you can pass around to random customers. If that became a thing, supermarkets could lose a lot of money. That policy is set by head office, not individual stores.

Do you work in every single retail store? Unless you do then you cannot state as fact how staff discounts work.

I work for a supermarket where I get "normal" staff discount for just myself and one other person but I also work in a role where I have the authority to give discretional discounts whenever I feel it would be appropriate

@Arabellla

Because staff discount is for staff and maybe 2 x nominated family/friends.

It’s not something that you can pass around to random customers. If that became a thing, supermarkets could lose a lot of money. That policy is set by head office, not individual stores.

Sorry hahaha didn't know it was one head office for all supermarkets. Maybe you get could them to start making all their prices the same since they get together to agree on company policy first

@Arabellla

What’s bizarre is that anyone thinks management would tell staff to give staff discount to random strangers if they want to.

Nobody thinks they'd give if staff to give to random strangers but lots of companies will have discretionary discounts for those in need.

@girlmom21 that’s LITERALLY what the OP is saying, that they give staff discount to ransom customers.

[quote Arabellla]@girlmom21 that’s LITERALLY what the OP is saying, that they give staff discount to ransom customers.[/quote]
No she's not. She's saying the girl shouldn't have offered because she'll get herself sacked.

No, she’s asking if this is a new initiative and other posters are egging her on.

There’s no such thing as giving your staff discount to randoms.

@Arabellla

No, she’s asking if this is a new initiative and other posters are egging her on.

There’s no such thing as giving your staff discount to randoms.

She said Even if I didnt think she had learning difficulties I would not have accepted it. Wouldn't want anyone loosing their job because of me.

Why would anyone lose their job if OP thought it was a discretionary discount?

Jesus, girlmom, read the post properly. She says ‘Is this a new thing to help people out’, and don’t be so obtuse.

@Arabellla

Jesus, girlmom, read the post properly. She says ‘Is this a new thing to help people out’, and don’t be so obtuse.

Then read her updates where people said she shouldn't be doing it and the OP agreed 🙄

@Arabellla without knowing the store and the individual circumstance you have LITERALLY no base to say this is an impossible thing. I'm baffled why you are assuming because you know how one store works that any other store must be the same and you can't possibly be wrong. Even with people who have worked in other stores telling you otherwise

[quote willithappen]@Arabellla without knowing the store and the individual circumstance you have LITERALLY no base to say this is an impossible thing. I'm baffled why you are assuming because you know how one store works that any other store must be the same and you can't possibly be wrong. Even with people who have worked in other stores telling you otherwise [/quote]
You expect any shop/supermarket to make staff discount a thing offered to random customers? OP wasn't in "need" she forgot her card!

I'm not sure what business would allow checkout staff to offer discounts, as they felt fit!

Get into the real world!

I'm not sure what business would allow checkout staff to offer discounts, as they felt fit!

So the major supermarket I work for doesn't exist then, since it allows customer service colleagues, such as myself, to give discretionary discounts to anyone we see fit to give it to ...

I dont understand why people are still arguing that there is no way shop staff can ever give any discount to customers when literal shop staff have said that this is not the case.

I don't doubt that some stores might give discretionary discounts, but to me it seems very unlikely they would be routinely given by the member of staff swiping their personal discount card at the till.

The point here is unless you can say 100% that this store and this person was not allowed to do this then you are literally just spouting assumptions. You cannot state because the stores you know don't do it that this won't doesn't allow it.
Myself and many others have pointed out that from our own experiences of working in large supermarkets this is something that can happen. Jeeeeeeze.

The only way we'd know for sure is if the OP said which 'major' supermarket it was I guess.

@melj1213

I'm not sure what business would allow checkout staff to offer discounts, as they felt fit!

So the major supermarket I work for doesn't exist then, since it allows customer service colleagues, such as myself, to give discretionary discounts to anyone we see fit to give it to ...

I dont understand why people are still arguing that there is no way shop staff can ever give any discount to customers when literal shop staff have said that this is not the case.

They can't!

But please do tell who you think does!

@Baaaa

Pret are always giving me free stuff when I go in. Is it something like that maybe?

The staff there are allowed to give customers their stuff free if they like you. I was blown away when I chatted to the guy as he did my order and then he waved my card away. When I told my son about it he said it happened to him all the time.

I’m not buying the strict control over discounts anyway. NHS staff only had to show their ID in Morrisons to get 10% off for months.

I’m not buying the strict control over discounts anyway. NHS staff only had to show their ID in Morrisons to get 10% off for months

That's not relevant to an employee deciding to offer their personal discount to a customer. That was decided centrally and the tills were equipped for it, or the supervisor was called to check the ID etc.

the tills were equipped for it, or the supervisor was called to check the ID etc

Neither of those things applied. Initially staff were just taking customers’ word that they were NHS staff, then it moved to sight of the ID card. Nothing was swiped or checked. There may have been a code for the till but that could have been used for any customer.

@Blossomtoes

the tills were equipped for it, or the supervisor was called to check the ID etc

Neither of those things applied. Initially staff were just taking customers’ word that they were NHS staff, then it moved to sight of the ID card. Nothing was swiped or checked. There may have been a code for the till but that could have been used for any customer.

Depends which supermarket you worked in with that too then. DS worked in one, my friend still does and it worked how I described in those. It's not relevant to the OP's situation though.

I used to do that for a friend sometimes. I was a uni student and I couldn't have cared less if I lost my job!

@surreygirl1987

I used to do that for a friend sometimes. I was a uni student and I couldn't have cared less if I lost my job!

You didn't need the job?