It would depend very much on who told me things are urgent.
I have a great boss, who usually leaves me to sort out priorities so if they, or their PA, say it's urgent, it will mean very time sensitive so I'd take that pretty seriously and not even go to the loo (if I could hang in) til it's done.
Can't remember them actually ever doing this so there's that, too.
Anyone else, I would prioritise their urgent as 'as fast as reasonable, given everything else in the queue. If they always mark it urgent, usually to cover up their own lack of foresight, I might not move it all that quickly.
It's only fair to mention that it's more usually me giving out work and I would always discuss what was reasonable given what else we have in hand.
A couple of copies would very much depend on who was asking. Vanishingly few occasions nowadays for anyone wanting it needing paper anything so rather than do a few extra, I'd probably check that thru really need the copies and exactly how many.
If I were asking for copies, I'd specify how many I needed.
On the wider question whether you are being unreasonable taking instructions literally: working for someone with whom you don't see eye to eye, don't respect or feel well treated by is miserable. Start looking for a job where you will be valued and appreciated. Good luck.