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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

If anyone know how to contact Sainsbury’customer services?

31 replies

UrghFuming7 · 07/03/2022 23:48

I’ve got a raging email drafted about their home delivery service 😡😡

OP posts:
HELLITHURT · 08/03/2022 07:33

[quote Hadjab]@UrghFuming7 you might want to be slightly less angry with posters on here, given that none of us are directly responsible for whatever it is that Sainsbury’s did to you.[/quote]
Judging by the level of rage from OP, I think it must've been murder they committed!

BooseysMom · 08/03/2022 07:37

When I contacted Sainsburys customer services online chat, I was so impressed I noted down the names of the advisers who helped me and got me a £20 I think. They were Mags & Katy. I found their names the other day in my diary! So if anyone from Sainsbury customer services is reading this, Mags & Katy, you rock! Grin

BigSandyBalls2015 · 08/03/2022 07:44

Blimey OP hope you’ve calmed down.

I don’t think I felt that ragey when they substituted my paella for a tub of mash and forgot my wine.

BuanoKubiamVej · 08/03/2022 09:16

The thing they did to me was to only refund me for 1x pk ground filter coffee when I rejected their substitution of 2x the wrong coffee when they were out of stock of what I wanted, which meant that I was £4.95 out of pocket. I can't say my emotions reached the level of "raging" though. "Miffed" maybe?

Sparklingbrook · 08/03/2022 09:51

I wonder if whatever they did to the OP was slightly inconvenient or life and death?
Lying about what?

DropYourSword · 08/03/2022 09:54

[quote UrghFuming7]@WorraLiberty
I spoke to them on the phone 3 times already and let me guess the email that came up is [email protected]?! I emailed them and I got a reply within 5 minutes that this mailbox is no longer in use…
Did you really think that I didn’t Google before starting a thread ConfusedConfusedlove the sarcastic emoji…[/quote]
Well, given you didn't think to contact them on social media, it was a reasonable assumption to make to be honest!

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