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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Waiting for ambulance and have missed a call back

69 replies

pompomseverywhere · 19/02/2022 07:33

Posting here for traffic as Google hasn't come up with anything.

Waiting for an ambulance for my mother. She's on the floor after a fall. Ambulance will be 8 hours.

6 hours into the wait I've missed a call back. Will an ambulance still be coming? Should I ring someone? Her neighbours rang twice as they were first to the scene and they were told not to ring back again unless anything changes.

OP posts:
GeneLovesJezebel · 19/02/2022 07:34

You will still be in line for an ambulance.
Are you keeping her comfy and warm ?

Moonopoly · 19/02/2022 07:35

I’d ring back if dispatch have rung you. Is the property hard to find?

pompomseverywhere · 19/02/2022 07:37

@Moonopoly

I’d ring back if dispatch have rung you. Is the property hard to find?
It's up a mountain but a regular street that can be found with a postcode on Google maps easy enough.

Would you ring back 999?

OP posts:
Lostinafjord · 19/02/2022 07:38

I hope your mum's okay. An eight hour wait is terrible Sad

Haggisfish3 · 19/02/2022 07:39

I’d call back 999, yes.

Moonopoly · 19/02/2022 07:39

Yes I would. I don’t agree with repeated calls but if they’ve called you there must be something to communicate.

Iamanicepersonreally · 19/02/2022 07:41

I'm sorry you're having to wait so long. I'd assume they'll ring back.

Moonopoly · 19/02/2022 07:41

Also I’m sorry about your Mum. I had similar with my very vulnerable Dad a few weeks ago. It’s shocking the lack of resource. Hope she’s sorted soon.

Cakelover17 · 19/02/2022 07:43

I’d phone 999 again and explain you missed their call, it’s a good ‘excuse’ to phone them back and remind them she’s still there, and also ensure they don’t bump her down the queue because they’ve assumed she’s ok or something.

AllThingsServeTheBeam · 19/02/2022 07:44

This is absolutely awful. 8 hours waiting for an ambulance to then have an obscene wait at the actual hospital. Your poor mum and you.

I'd call 999 back.

Pumpfive · 19/02/2022 07:48

Yes definitely call back. I hope she's okay.

Bagelsandbrie · 19/02/2022 07:51

Definitely call back 999. I hope you’ve had some help now.

WeddingHangover · 19/02/2022 08:02

Could you take a taxi ?

LittleMG · 19/02/2022 08:57

8 hours!!!! Your poor mum. Yes call them, really hope she’s not still on the floor xxx

Theunamedcat · 19/02/2022 08:59

@WeddingHangover

Could you take a taxi ?
She is on the floor im assuming that they have been told not to move her
WeAreTheHeroes · 19/02/2022 09:02

@WeddingHangover

Could you take a taxi ?
Really? Presumably an ambulance is being sent because the OP's mother can't move.
WorkEvent · 19/02/2022 09:04

@WeddingHangover

Could you take a taxi ?
No. It would be totally inappropriate for an elderly person to be lifted by an untrained person and put into a taxi following a fall.
HollowTalk · 19/02/2022 09:05

Your poor mum. I hope everything is okay. I would definitely call back.

WhatTheWhoTheWhatThe · 19/02/2022 09:07

@WeddingHangover

Could you take a taxi ?
There was a thread recently about lack of reading comprehension
Purplewithred · 19/02/2022 09:13

I’d be interested to hear comments from the ambulance crew mumsnetters on here (DH is a paramedic). Ambulance Control will tell people not to move fallers, and also not to let them have anything to eat and drink, but then not have the resources to help. So a frail person is left at risk of pressure sores, skin burns from sitting in poo/wee, kidney damage, dehydration, hypothermia and more as a result.

OP has your mum hurt herself do you know? Do you have the iStumble app if she is a regular faller?

AllThingsServeTheBeam · 19/02/2022 10:56

@WeddingHangover

Could you take a taxi ?
What a fabulous idea. I bet the op never thought of that. Really smart as well lifting an elderly person of the floor with unknown injuries and then bundling them into a taxi
Feetupteashot · 19/02/2022 10:57

They normally give the caller a reference number, useful if you have it

MsMeNz · 19/02/2022 11:01

Ffs an 8 hour wait for an ambulance? That is shocking so sorry your mum is going through this. Man our healthcare system is a mess 😔

sillysmiles · 19/02/2022 11:30

No. It would be totally inappropriate for an elderly person to be lifted by an untrained person and put into a taxi following a fall.

It would also be totally inappropriate to leave someone on the ground for 8 hours. Aside from the indignity of having to pee on themselves, there's also no pain relief for the fall, dehydration, the cold, potential pressure sores, existing medications or comorbidities.
The solution cannot be - just sit tight we'll be there in 8 hrs. That's madness.

NeverChange · 19/02/2022 14:28

I would call back 999.

8 hours is a ridiculous wait.

Are there any quicker options:-

  1. local doctor
  2. local first raiders
  3. any friends family who are doctors/nurses/paramedics/advanced first aiders