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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask you if you've ever managed to get your water bill (non metered) reduced?

29 replies

Peppapigforlife · 10/02/2022 14:42

Moved house. Was on a meter before and my bills were coming to about £15-20 a month combined water and sewage, without any discounts. Just me and a toddler. I barely have time to shower myself and washing up and laundry get done sporadically in a big load.

Got to the new house. Was told there was no water meter and bills were £26 a month. I thought okay I can manage that.
Then I've been put on bills at £35 a month AFTER a discount for being on benefits (which means if I am able to go back to work it will go up). I called them (South East Water) and they said they are unable to fit a meter into the property. They refused to put me onto the single person occupancy based on my circumstances, even though my second person here is about a metre high, and said I couldn't show them my actual usage based on my old bills with different supplier.
I don't think this is fair. Has anyone found a way to have bills put to closer to actual usage without a meter? Should I just buy big bottles of water for bathing and washing up and ask them to just charge me for a weekly washing machine use (half joking).

OP posts:
ChoiceMummy · 10/02/2022 16:42

[quote Peppapigforlife]@ChoiceMummy I didn't ask for an opinion of whether I should be grateful or not, I asked if anyone had been successful. I don't know if you're a single mum or not with zero child support but you try making £600 last for bus fares (£100 a month here), gas, electric, water, council tax, nutritious food for two, toddler groups, clothes, phone, internet, toys, shoes, and rent top up. Not to mention household things that have wear and tear and need replacing. Every penny is a lifeline.[/quote]
Do you really think that you're the only single parent on a budget?

But to answer your question. Yes. I'm a lone parent. No maintenance paid. And yes I existed on less than £600 a month and didn't get my mortgage paid, whereas I imagine that you're receiving housing benefit? Do you really want to make this a sink to the bottom contest?

The tariffs are what they are. Why is your circumstances living on benefits anymore worthy of any further reductions to the water bills than mine when I work as a lone parent?

Peppapigforlife · 10/02/2022 17:22

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ChoiceMummy · 10/02/2022 17:44

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Peppapigforlife · 10/02/2022 17:47

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