I think I already know the answer to this but need clarification.
I've lived here for only 3 months and I'm having solar panels fitted. The scaffolders came yesterday and the area that they need to reach is very narrow and right next to my neighbours garage extension. The neighbours weren't in to ask so I was very clear that the scaffolders shouldn't put anything on the roof next door or encroach on their property. Next thing I know the neighbour has returned home to see 3 blokes on his roof putting scaffolding on his roof and has come round here fuming. I said I'll tell them to take it down and work round it but he seemed more angry about not being warned than what they were actually doing. I apologised profusely and he went off in a grump.
Today I bought a nice box of posh biscuits and went round again to apologise and offer the biscuits. This time his wife answered and kept me on the doorstep for almost 10 minutes telling me how upset and distraught she was and how worried she was about the scaffolding damaging the lead on her roof. I said I'll call them and ask them to come back and remove it but she said no it's done now but wanted to keep telling me how awful the experience was.
I realise I am at fault here but apart from making sure my workmen dont cause any further upset is there anything else I can do? Would you be this upset and distraught if a neighbour put scaffolding on your property? I'm not sure if I would give it a second thought after the initial surprise.