Evening
So my main issue with this colleague, who is also a senior like me, is that there as aspects of her role that directly impact mine - and if she hasn't done what she is supposed to do, it means the service group we work with is unaccounted for and I have to spend time chasing her and investigating what has happened and why certain steps haven't been done, - all of which she was meant to do , before passing onto me to do my role (I can't say too much because I don't want to out myself , but we work with children and in education). Her communication when I'm chasing things up is absolutely awful too which doesn't help such situations.
I am new to this team, not the organisation, and I have noticed this bad practice is rife particularly with her. I raised this with my manager before Xmas (started in Nov) and he said he would speak with her and understood the issue.
When I also spoke to a assistant manager , in our one-to-one- because she asked me how I was getting on and if there were any issues with the team, I mentioned it to her briefly and said I had raised it with the main manager. She then said "I'm not making excuses for her but" and then proceeded to do so saying that she volunteers a lot and is the first to volunteer when it comes to helping the team.
I also have an issue with that because she doesn't communicate with me, but then pops up in the group chat saying "give me a chat if you need!" (Which in my opinion she does to show off to the managers above ) instead of actually doing her job.
Anyway , having returned to work this year, the issues are starting to rise again, and there were some back and forth emails this week and I had to c'c the manager , as he is part of the process also, but also because like I said, her communication is non-existent to shit, unless she's popping up in the group chat offering to give a hand.
I also had to send her an email yesterday , because again she had not done something she was meant to do which means the particular child is unaccounted for and I cannot do my job so have to bring it back to her.
I've noticed that now, what she does is c'c in our manager to everything - things that do not need to involve him and are just queries. She also now doesn't address me by name in emails , and in one of the emails was unprofessional and had a condescending dig at me.
This week I raised with the Assistant Manager these issues again with regards to processes not being followed and the impact on me (and I made sure to focus on it being a process issue as opposed to being a personal/team dynamic issue because I wanted to deal with that first and then later deal with the actual issues with this colleague) and again - she did the usual , she does so much bla bla bla crap (which tbh is the reason why she's not following practice is because she's busy volunteering to do things to look good and not doing her damn job)
She's also had issues previously when others have got the jobs that she has interviewed for, and is known to give them a hard time or have issues with them for this reason.
There was also a time (just before xmas) when someone asked a question in the group chat and I answered it and she quickly undermined me by asking the person who asked the question to give her a call to deal with it!
And there was a time also just before Xmas where it was me, her and another senior and we were discussions sessions with regards to best practices guidelines , and she shot down my input despite me being asked for it, I had to really push and hold my ground to put my role (I'm in a specialism) and how it would be useful to have a best practice session related to this (based on the bad practice I've seen , mainly from her), and then she "accepted" it. Like wtf
I have no desire to be in competition with this individual, we are both seniors and she is truly truly doing my head in.
I noticed the c'cd manager email before logging off today, and will deal with it tomorrow. Upon reading it I just thought "this email doesn't even make sense, and neither he or I need to be emailed with this".
And tbh I'm also tempted after replying to that email, to c'c the manager into the email I sent her this week when i emails her to understand why something had not been done and my concern about the child, and c'c him in asking her for an update next week.
Sorry if this post is all over the place , but I need to get this out and wonder if anyone has tips on anything I've said, or even just on her c'cing and whole games jobsworth malarkey.