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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Still receiving their post! Right to be annoyed?

102 replies

MillieS76 · 07/01/2022 19:18

We moved into a new house around this time last year. The family that where in the house before where lovely before the purchase but on moving day it was a complete 180.

The house was a state, an oven tray left with tin foil full of fat and a freezer full of ice and food as well as a fridge with mouldy cheese left. That’s ignoring the faulty electric box, the boiler that wasn’t working and the fact they took their outside bins with them🤦🏻‍♀️

Anyway, we are still getting their post a year on. We have messaged them on Facebook a few times when it looked important, like letters from HMRC. 4 months ago we got a handwritten letter from what appeared to be an elderly relative (from the writing) which I accidentally opened (didn’t think I’d still need to check the name on the front 8 months on) with £150 in it, we messaged again and they asked us to post it through their letter box which we did. Yesterday we got another one of these handwritten letters, I haven’t opened it this time but am I right to be frustrated by this? It’s been a year and they still haven’t bothered to update a family member never mind companies. If it was just this person I’d put it down to them maybe forgetting they had moved but we are getting payslips, mobile phone bills, union newsletters, HMRC reminder’s & insurance company renewal letters.

I don’t want to waste my time travelling 20 minutes to their house and certainly don’t want to pay to forward on the letter. What can we do without being a rubbish person- we’ve given a years notice to update these things!

OP posts:
Chemenger · 09/01/2022 09:49

If you know their new address there is no need for drama, just redirect (cross out your address and write in the correct one, doesn’t cost anything) and stick it in a post box. Then they can tell whoever sent it their new address. Unless there is loads of mail this doesn’t need to take much time or effort.
When I bought my first house the previous owners didn’t give me their new address or set up a redirect. I did get annoyed with them because he worked for the post office. In the end I wrote a note on an envelope that came from the post office to him to the effect that I was surprised that their employee didn’t understand the importance of keeping addresses updated. They wrote back to apologise and said he had been spoken to, no more mail after that!

caoraich · 09/01/2022 10:02

This happened to me in my old place. I knew where the previous tenant lived and in the end I bundled up about 3 months worth of post into a big envelope, purposely underpaid the postage (one 2nd class stamp) and sent it off. I presume that having to go to the delivery depot and pay to receive months of HMRC letters did the trick as the volume massively reduced after that

Suzanne999 · 09/01/2022 10:23

I had this, went on for over 4 years though I whittled it down by writing “moved away, return to sender” on the envelopes and dropping them in a postbox.
In the 4 years they still had their car registered at my address and I opened a “your ppi claim has been refused “ letter by mistake. No idea if it was laziness or something underhand.
Put them in a mail box with return to sender, moved away on them. If you receive any from companies also write on that you charge £50 each to return future letters.

MrsDThomas · 09/01/2022 10:30

Cards - check for cash and spend it.

Anything else, bin it unless its RTS.

If you can call the company who send it, do so and tell them they dont live at the address.

MorningStarling · 09/01/2022 11:07

@JustUseTheDoorSanta

People who go on about putting letters in the bin are just silly. The only way to stop unwanted post is to write "return to sender, not known" on everything and send it back. Putting letters in the bin won't stop them coming. The only things that won't work for are Shares Registrars, but at least they only post one letter once per year.
Daft advice, very naive. I used to write "return to sender, not known at this address" on a previous occupant's Barclaycard statements. Five years in I was still getting the bloody things, regular as clockwork.

I eventually opened one, not intending to act to the person’s detriment, it was a cheque refund for £200 that they kept reissuing when the previous one expired. I wrote to Barclaycard who said they're obliged to keep sending the cheques until the previous occupant cashes them, which of course they never will because they don't get them.

I still get them but just bin them now (bin, not recycle, my minor protest against corporate inefficiency Smile).

StarbucksSmarterSister · 09/01/2022 12:32

We still get a “Merry Christmas Brother and Sister In Law” Christmas card with no return address and 2 x £10 for the kids

This is mind boggling. So the brother doesn't know they've moved, sends money for years, gets no thank you and still does it?

marcopront · 09/01/2022 12:32

@JustUseTheDoorSanta

People who go on about putting letters in the bin are just silly. The only way to stop unwanted post is to write "return to sender, not known" on everything and send it back. Putting letters in the bin won't stop them coming. The only things that won't work for are Shares Registrars, but at least they only post one letter once per year.
It doesn't work for letters from debt collectors, they assume it is the person avoiding the debt.

Fun fact : Most debt collection agencies use the same return address.

StarbucksSmarterSister · 09/01/2022 12:34

You just seem judgy and disparaging.

It's been a whole YEAR. How long should this continue before it's not judgy? Ten years?

Thatldo · 09/01/2022 12:38

Open the letter,spend the money,you deserve it!Bin everything else.

Aderyn21 · 09/01/2022 12:40

Honestly PlanktonsComputerWife, if it comes through my door because some CF couldn't be bothered to get their mail forwarded and they'd left the house in a state when they moved out, I'd not be too concerned about lying!
And I don't consider it theft if it's delivered to my house and they'd left me with things that needed fixing.
I'm not religious, so don't feel concerned about the 10 commandments from a religious morality pov - I do what I believe to be right.

Notwithittoday · 09/01/2022 12:41

Same thing here. House disgusting and still
Getting their mail

ChicCroissant · 09/01/2022 12:44

You've got their address, all you need to do is write it on the envelope and post it when you've got something else of your own to send. Don't take it round to them, just redirect it when you have time.

CornishGem1975 · 09/01/2022 12:45

I still get some 4 years later, I just bin it. If they don't care, why should I? (I don't know where they moved to, the house was empty when I viewed it)

YourenutsmiLord · 09/01/2022 12:45

If it was hmrc I would send it back with a note of the new address ditto the hand written ones, the others just say no longer at this address and return them.
You want to be removed from the responisibility so make sure others know the correct address - that's quickest in the long run. Athough you are prob not supposed to open their letters but of course it is easy to do it 'accidentally' we do it all the time as postie puts stuff through the letter box as neigh bours have similar address

Momentsmatter · 09/01/2022 12:47

You have 3 options

  1. Let them know and get THEM to pick it up
  2. Write return to sender or no longer at this address on the envelope and post back (this is what we did for a year or so).
  3. Bin it (this is what we do now).
VelvetChairGirl · 09/01/2022 12:55

you shove it all back in the post with not known at this address return to sender on it, otherwise you are opening yourself up to being involved in a scam or fraud of somekind.

thats what I do with the letters for the ex, 5 years after he left, I have told him before thats what I do with it and he doesnt care and doesnt do anything, I keep getting letters about company pension schemes for places he doesnt work at anymore.

Nidan2Sandan · 09/01/2022 12:58

We lived in our old house for 16 years and were still receiving their post up till the day we moved. I imagine the new owners are now receiving it.

DiamondBright · 09/01/2022 13:00

I had this issue with my exH, in fact I still get post for him 7 years later, anything that's not clearly junk Mail I would definitely open, you need to check your address isn't being used for bank accounts, loans, credit cards etc.

Return to Sender doesn't work, the only thing I found worked was contacting the company and asking them to contact their customer (my ex) to ask him for his new address, and where they only had a landline number passing on his mobile number and email address. Asking them to stop writing to your address doesn't work because you're not the customer so they won't take that instruction from you.

zingally · 09/01/2022 13:22

Once in a blue moon I get post for the couple who lived her before us, and we've been here 10 years.

Personally, I'd just throw it in the bin at this point OP. Not your problem. If they ever come asking (and they won't), deny all knowledge.

Southwest12 · 09/01/2022 13:51

The people I bought my house from were the same. Didn't set up a redirect and thought they could just pop round every now and again to collect. They stopped coming round for ages, a good six-nine months and there was a huge pile so I eventually put it all in the postbox as return to sender.

I did have to open a few to get a return address. One was from her work, and he'd been fined for driving in a bus lane, and as he'd not paid the fine it had gone further and further. A debt collector posted a note through one day but I rang and wrote and said they don't live here.

He did eventually turn up looking for his post and was not happy I'd sent it back as one was from DVLA as he'd got a new car. I think they can fine you £1000 for not keeping your address details up to date!

I still get stuff for the people here before them, a buss pass turned up one year.

stillsleeptraining · 09/01/2022 14:15

I've found that the only way to stop them is to email companies to tell them. I got a couple of replies saying they don't action "Return to send" letters because of confidentiality?! Absolute logic fail there. They'd probably say Covid nowadays.

You're amazing doing all that after they left the house in such a state!

Darkstar4855 · 09/01/2022 14:20

I’d return to sender anything with a return address. I’d probably forward any personal mail if I knew their new address because I’m not that mean. It’s free to forward mail btw.

Nikkic2123 · 09/01/2022 14:40

@MillieS76

We moved into a new house around this time last year. The family that where in the house before where lovely before the purchase but on moving day it was a complete 180.

The house was a state, an oven tray left with tin foil full of fat and a freezer full of ice and food as well as a fridge with mouldy cheese left. That’s ignoring the faulty electric box, the boiler that wasn’t working and the fact they took their outside bins with them🤦🏻‍♀️

Anyway, we are still getting their post a year on. We have messaged them on Facebook a few times when it looked important, like letters from HMRC. 4 months ago we got a handwritten letter from what appeared to be an elderly relative (from the writing) which I accidentally opened (didn’t think I’d still need to check the name on the front 8 months on) with £150 in it, we messaged again and they asked us to post it through their letter box which we did. Yesterday we got another one of these handwritten letters, I haven’t opened it this time but am I right to be frustrated by this? It’s been a year and they still haven’t bothered to update a family member never mind companies. If it was just this person I’d put it down to them maybe forgetting they had moved but we are getting payslips, mobile phone bills, union newsletters, HMRC reminder’s & insurance company renewal letters.

I don’t want to waste my time travelling 20 minutes to their house and certainly don’t want to pay to forward on the letter. What can we do without being a rubbish person- we’ve given a years notice to update these things!

When we moved house 4 years ago I paid for a year of Royal Mail redirection. So every letter that came in with a redirection sticker I contacted the company and changed the address. I sent Christmas cards out end of November with a sticker on it stating our new address, so people had time to send them to the correct address. Every year until last year this one person kept sending our Xmas card to the old street, it's 3 miles away. Every 6/12 months my husbands pension letter goes to old address, they text us, I apologise, I contract said senders AGAIN and tell them to change address details. Then I collect the mail. Under no circumstances would I ever ask her/then to drop it up to me 🤷‍♀️
lisaandalan · 09/01/2022 18:27

Ask your postman anything that is not for you could he not deliver please. X

TheCreamCaker · 09/01/2022 18:42

I'd put "not known at this address" and put them in a postbox, or hand them to your postman. They've had long enough to get their post re-directed.