Back in October I received a marketing email from a chain of boutique hotels offering a New Year’s Day four course menu with champagne for £36. The small menu looked delicious - choice of roasts or turbot for main), intermediate course of lobster bisque, coffee, petit fours. I clicked the link, booked the table and had a final browse of the menu online about a week ago.
So today the four of us head off for lunch, sit at our table and look at the menu - 3 courses £50, no champagne, and quite frankly the menu looked fairly poor in comparison (no roasts or named fish!). Apparently head office had not told them they had offered this and therefore it wasn’t available. We were offered a round of drinks and 20% off a less appealing menu. By this point I was disappointed and the ‘treat’ element had gone so we headed home for supernoodles! I’m now cooking our planned dinner for tomorrow for today (So much for a day off cooking!)
So AIBU to think that if your website and marketing emails advertise a New Years Day Roast then you should offer one?