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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask pharmacy staff on here about buying OTC codiene?

12 replies

OrchidPetalsFalling · 29/11/2021 05:41

I occasionally buy solpadine when I need something stronger as I can’t take ibuprofen.

I always feel really guilty (but I’m the sort of person that feels guilty when a police car passes me!) when they ask questions and talk about addiction.

My question is, do pharmacy staff get a sense for who’s buying it for pain reasons and who’s abusing it? Can you tell?

OP posts:
HarlanPepper · 29/11/2021 05:46

I know this is for pharmacy staff, but speaking as someone who actually did abuse OTC codeine-containing medication (in my case codeine and ibuprofen) I only once got refused in maybe 5 or 6 years, and that was because I made the mistake of going to the same place once too often - I would usually space my visits out between a number of different pharmacies.

They have to ask the questions to everyone, don't feel guilty. You're buying it for pain, and you only buy it occasionally.

TrufflyPig · 29/11/2021 05:51

Generally yes.

Red flags for addiction are usually: repeated requests, overly rehearsed excuses as to why they need it, getting irritated/aggressive at more invasive questiong or refusal of a sale.

Sometimes pharmacies will warn each other too, particularly in the case of aggressive or abusive customers.

It actually got so bad at one stage that I just stopped keeping Neurofen plus or Solpadeine in stock. It was easier than repeated confrontations.

OrchidPetalsFalling · 29/11/2021 05:58

Thanks @HarlanPepper I hope you’re better now

Sorry you had to take such crap @TrufflyPig

OP posts:
TrufflyPig · 29/11/2021 06:04

Thanks Orchid I have since changed to hospital pharmacy so it seems like a lifetime ago.

Don't feel guilty for occasionally purchasing painkillers when you need it, that's why they exist.

I also do not think there is enough help for people with OTC/prescription medication addiction.

nether · 29/11/2021 06:07

I usually keep cocodamol in the house, as there is one person who cannot take aspirin or ibuprofen safely.

I find then when I explain that to pharmacists, they are usually ok (I must sound sensible!) but I had a much, much shorter conversation when buying for me 'I've buggered my rotator cuff and I want to take something a bit stronger last thing at night in the hope of getting some sleep'

OrchidPetalsFalling · 29/11/2021 06:25

I like that no nonsense approach. I’ve probably bored staff with my ongoing wisdom teeth drama Grin

OP posts:
mynameiscalypso · 29/11/2021 06:36

I get this guilt too OP to the extent that I avoid buying it (even though my GP has recommended that I do take it when needed). When I have bought it, I've engaged in a charade where I ask for the pharmacists advice about pain relief even though I know I could just ask for it. Now I'm worried that will be a red flag for them!

LunaDeet · 29/11/2021 06:44

I usually always sell codeine with only a few questions asked. It’s pretty obvious if someone is abusing it, but if I personally have only served them once that week there isn’t much I can do. I refused sale once, and the man came back in a few days later and admitted he’d walked to the next pharmacy along.

Opiates are awful to withdraw from, and judging by the sheer amount some people are prescribed by doctors, I can see how addiction occurs.

A box for teeth is never refused. Nothing else will touch the pain.

TrufflyPig · 29/11/2021 06:48

An infrequent purchase for a sensible reason would not be on my radar at all so don't overthink it.

It's hard to explain exactly what it is, you just get a 'spidey sense' for people misusing OTC products and lying to you after so many years of practice!

SquigglePigs · 29/11/2021 08:33

@TrufflyPig

Generally yes.

Red flags for addiction are usually: repeated requests, overly rehearsed excuses as to why they need it, getting irritated/aggressive at more invasive questiong or refusal of a sale.

Sometimes pharmacies will warn each other too, particularly in the case of aggressive or abusive customers.

It actually got so bad at one stage that I just stopped keeping Neurofen plus or Solpadeine in stock. It was easier than repeated confrontations.

I think saying getting irritated at refusal to sell is a red flag is a bit harsh. I take ibuprofen/codeine sometimes for migraines and I'd find it irritating if they refused to sell me them because I'd be in pain and they'd be stopping me treating that pain. Being a bit annoyed about that seems perfectly reasonable! The other stuff is fair enough though.
TrufflyPig · 29/11/2021 09:21

You'd only get the sale refused if it were a repeated request or if it was clinically inappropriate.

HarlanPepper · 29/11/2021 09:24

Thanks @OrchidPetalsFalling, I am in recovery now.

The one time I was refused, I wasn't irritated or aggressive. I did try to justify myself at first but more out of embarrassment. I could see that the pharmacist was doing her job, and like me, she didn't want a confrontation. I mainly felt ashamed at the position I'd put us both in. Not enough to make me stop of course, at least at first, but it did give me a lot to think about.

I'm not aware of any other time I gave a pharmacist cause to doubt me - I can't read minds - but it was always a nerve-wracking experience. I'm so glad I don't put myself through that any more.

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