Boiler help please!

[boilerquestion]

Sorry shamelessly posting for traffic

I have a coverplan on my boiler (it's a system, not a combi one, installed in 2010)

About 2 years ago I had about £400 worth of work done on it. Last year it needed a £300 part (replacement pump I think) so I took out the cover as that got the part replaced and was only £300 for the year.

I've now had it go wrong again, no heating and we're absolutely freezing - the engineer took great delight in saying the part (a 2 port valve?) isn't included in my cover - company can' t comment as they won't have his report until Monday.

I think it is included from my reading of the cover, but also I'm pretty sure I paid for this part to be replaced 2 years ago! Now having to go through all my records to see if I have anything about it.

I've just called a local plumber who said I'm looking at £400 to replace Not ideal right before Christmas.

Anyone have any ideas? Boiler is Worcester Bosch btw.

@boilerquestion

I was told a new boiler was £1500-2000, so it seemed worth it spending the £400 2 years ago - and the coverplan was £300 over 12 months so seemed a good investment. Oh and I've spent £200 powerflushing the system too.

I wasn't expecting to have to pay another £400.

I also thought the boiler would last longer, in previous houses I've inherited boilers that were 20+ years old and with each I spent no more than £300 over 5 years - and they still worked fine.

Old boilers lasted much longer. I know people with big old Pottertons that are 30+ years old and still function fine.

Modern boilers are much more complex, and don't last as long.

[quote boilerquestion]@Elphame - yes in my last house I had one from the 1960s I think, it was ancient and sat on the floor rather than the wall but worked great. When we bought this house the boiler was also from the 1970s (I know because my parents had the same one in their house which was installed in 1977) - I only replaced it because it wasn't very energy efficient plus we needed a bigger one as we were adding more radiators etc.

I've been repairing this one since it was 8 years old.

I honestly could cry. I'm trying to save up for Christmas and to get some essential jobs done in the house, now I'll have to spend it all (and get finance on top) for another boiler.[/quote]
I got a new boiler at the start of the year. It was just under £2k, inc fitting, and has a 13 year guarantee.

I dread the day when I have to get one of these useless new boilers!
My trusty old Ideal Mexico 2 is over 25 years old, I have never bothered with a cover plan, and the total repair cost in 25 years has been one gas valve and one thermocouple, coming to about £50.
I have it cleaned and serviced annually by a local self employed gas engineer for £65 a time.
My plumber says he has a waiting list of customers who want to buy any old boiler he takes out of a house, rather than get one of these breakdown-prone new ones.

Worcester are good boilers but spares are seriously expensive, ten yrs is about right for boilers nowadays & sadly they are a crisis purchase.
Have a look at Intergas site, they have only one moving part, that’s what we are getting next when ours dies.

I've now had the report from the engineer who came out. Can't understand half of it

but it says basically boiler is working fine and
'external 2port valve does not switch 240v to boiler for CH. 240v from ls no voltage back on LR only when HWS use (splan layout)'

I'm sure this was the problem 2 years ago, I distinctly remember wiggling the switch around (which was how I knew to do it this time). I can't find any of the paperwork though, annoyingly.

I've remembered I also had a problem with it about 6 years ago, had forgotten that one as whatever it was didn't cost masses to fix, it was a outlet or overflow pipe blockage or something like that. So again I suppose not strictly the boiler but still another issue to fix.